customer service officer

4 weeks ago

Singapore PANDA HRESOURCE PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities:

  • Provides warehousing, transport and logistic solutions to existing business accounts.
  • Execute incoming orders from customers and coordinate with warehousing and transport management team to deliver the orders.
  • Provides end to end customer service on arrangement of schedule, inbound/outbound shipment orders and delivery of orders.
  • Manage inventories and logistic arrangement through warehouse management system and transport management system.
  • Perform both deskbound and outbound duties at warehouse.
  • Generate daily, weekly and monthly inventory reports.
  • Ensure customer satisfaction of business accounts through efficient handling of orders and effective communication with the parties involved.
  • Handle in inquiries and complaint.
  • Perform service recovery by providing solutions on issues encountered during operation.
  • Perform any other duties as assigned by the Manager.

Job Requirement:

  • Preferably 2 to 3 years of working experience in Logistics/ Freight industry.
  • Keen learner with a desire to expand knowledge in the supply chain management
  • Willingness to roll up your sleeves and help in different areas, from deskbound work to warehouse operations.
  • Proficient in the use of PC & Microsoft Office and excel formulas.

We regret that only shortlisted candidate will be notified.

PANDA HRESOURCE PTE LTD (Lic No.: 19C9971)

CHONG SHU MIN REG NO.R22107042

Tell employers what skills you have

Warehousing
Microsoft Office
Microsoft Excel
Warehouse Management
Interpersonal Skills
Inventory
Service Recovery
Administration
Freight
Supply Chain Management
Excel
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Service Experience

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