Associate, Secured Loan Operations, Consumer Banking Group Operations, Group Operations

3 weeks ago

Singapore DBS BANK LTD. Full time
Roles & Responsibilities

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Perform record creation and system updating in Bank's operating systems relating to Secured Loans.
  • Process documentation check, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
  • Prepare instructions, payment, advices & notification letters to customers/law firm
  • Perform reconciliation of General ledger accounts, transactions & documents
  • Review & update system reports on daily, weekly and monthly basis.
  • Handle filing of source reports & media and arranging for archival.
  • Handle customer / lawyer's enquiries
  • Manage adhoc project assigned by Team Manager, UAT, system enhancement etc
  • Ensure all requests are processed within specified Service standard, timely and accurately. Ensure high quality level in services delivery
  • To highlight any discrepancy / deviation to the Team Manager/ Supervisor.
  • Support the Team Manager/Supervisor to ensure the smooth operation of the team /department
  • Assist team Manager / supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

  • Minimum 2 years of relevant experience in financial institutions with either Credit Operations or Secured Loans knowledge
  • Good organizational skills and meticulous with eyes for details
  • Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
  • Good understanding of operational risks.
  • Strong articulation of knowledge to stakeholders
  • Proficient in Microsoft office especially Microsoft Word and Excel

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Tell employers what skills you have

UAT
Microsoft Office
Restaurants
Administrative Work
Interpersonal Skills
Inventory
Arranging
Business Acumen
Loans
General Ledger
Operating Systems
Banking
Articulation
Excel
Microsoft Word
Customer Service

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