Relationship Manager

4 weeks ago

Singapore GAIGAI PTE. LTD. Full time
Roles & Responsibilities

About Us

Founded in 2015, GaiGai is one of Singapore's largest and fastest-growing offline dating agencies, under the Paktor Group. Each year, we connect thousands of singles through a unique blend of modern technology, personalised matchmaking, and curated social events. With an extensive database of quality clientele and dedicated Relationship Managers, our mission is to empower meaningful connections for singles from diverse backgrounds. We facilitate this through

  • Personalised one-on-one matchmaking consultations
  • Singles events
  • Image and dating coaching to help our clients present their best selves and create the best first impressions

Our presence extends beyond Singapore under different local brands - Paktor Premium in Taiwan, HeyDouble in Hongkong, and Malaysia.

What You Would Do
Job Description

As a Relationship Manager, you will be the first point of contact for clients seeking matchmaking services. Your key mission is to build and nurture client relationships, strategically manage the sales process, consistently hit sales quotas, and maintain a resilient mindset in a dynamic environment. You should be someone who enjoys connecting with new people, and has a strong sense of motivation and passion for sales.

Job Responsibilities

Lead Qualification and Sales Strategy

  • Proactively qualify new clients via referrals and database leads
    • Develop a strategic sales plan to grow your client base and maximise conversion rates

Consultative Sales and Client Profiling

  • Conduct one-on-one consultations with prospective clients to understand relationship goals and preferences
  • Present tailored matchmaking packages and consultancy services to clients

Client Relationship Management and After-Sales Service

  • Nurture ongoing relationships with existing clients, ensuring satisfaction and retention
  • Coordinate with Offline Operations team to ensure seamless service delivery and follow-up support

Sales Quota and Performance Tracking

  • Meet or exceed monthly and quarterly sales quotas consistently
  • Maintain accurate sales records, pipeline, and regular reports on performance metrics
Job Requirements
  • 1-3 years in Business to Client (B2C) sales experience, preferably in consultative or service-based industries
  • Proven track record of meeting or exceeding sales targets
  • Excellent communication, presentation, and client servicing abilities
  • Result-oriented, resourceful and with keen business acumen in identifying business opportunities
  • Strategic mindset with the ability to plan sales processes, segment leads, and close high-value clients
  • Ability to thrive under pressure, maintain motivation and confidence in the face of objection/rejection
  • Strong team player with ability to foster trust and collaborate well with internal and external stakeholders
Why Join Us?
  • Competitive base salary, with attractive commission or bonus structure tied to individual performance - designed to reward consistent high performers
  • One-time sign-on bonus of $500*
  • A suite of holistic, employee-centric benefits, including self-care leave, birthday leave, and wedding leave
  • 5-day work week (fixed shifts on Wednesday and Saturday/Sunday, typical hours 11.30am to 8.30pm)

*upon passing probation

Tell employers what skills you have

Influencing Skills
Lead Generation
Communication
lead generation events
influencing all stakeholders
Relationship Management
Selling
Direct Sales
Negotiation Skills
Lead Generation strategies
Collaboration with stakeholders
Stakeholder Management
Able To Work Independently

  • Admin & Office Manager

    1 week ago

    Singapore RELATIONSHIP STUDIO PTE. LTD. Full time

    **About Us** We are a Training Provider that goes beyond the books and traditional theories to discover your strengths, blind spots and needs, coach you on managing the sensitivity in every relationship, and recommend what works best - helping you achieve a high self-mastery level of self-awareness and personality integration. We also access your...

  • Relationship Manager

    2 days ago

    Singapore CLSA Full time

    Relationship Manager (Greater China), Wealth Management Join to apply for the Relationship Manager (Greater China), Wealth Management role at CLSA Relationship Manager (Greater China), Wealth Management 3 weeks ago Be among the first 25 applicants Join to apply for the Relationship Manager (Greater China), Wealth Management role at CLSA We are looking for a...

  • Relationship Manager

    6 days ago

    Singapore Standard Chartered Singapore Full time

    Relationship Manager - Priority Banking (Onshore/Offshore)Join to apply for the Relationship Manager - Priority Banking (Onshore/Offshore)role at Standard Chartered Singapore Relationship Manager - Priority Banking (Onshore/Offshore)2 months ago Be among the first 25 applicants Join to apply for the Relationship Manager - Priority Banking...

  • Relationship Manager

    1 week ago

    Singapore ZORB PRIVATE LIMITED Full time

    Relationship Manager responsibilities include: - Building positive relationships with customers - Assisting with generating new business - Identifying opportunities for greater profits **Job brief**: We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our...

  • Relationship Manager

    6 days ago

    Singapore OCBC Full time

    Relationship Manager - AVP / VP Infrastructure & Utilities Join to apply for the Relationship Manager - AVP / VP Infrastructure & Utilities role at OCBC Relationship Manager - AVP / VP Infrastructure & Utilities 1 day ago Be among the first 25 applicants Join to apply for the Relationship Manager - AVP / VP Infrastructure & Utilities role at OCBC ...

  • Relationship Manager

    6 days ago

    Singapore OCBC Full time

    Relationship Manager - Enterprise Banking Industries (Transport & Logistics) Join to apply for the Relationship Manager - Enterprise Banking Industries (Transport & Logistics) role at OCBC Relationship Manager - Enterprise Banking Industries (Transport & Logistics) 3 days ago Be among the first 25 applicants Join to apply for the Relationship Manager...

  • Relationship Manager

    21 hours ago

    Singapore Longbridge Singapore Full time

    Offer diverse financial solutions (private funds, bonds, structured products, public fund portfolios, etc.) Competitive commission incentives Flexible client acquisition: cross-border coverage, digital platforms, and joint advisory support Responsibilities Develop and manage HNWI(High Net Worth Individual) relationships in Hong Kong, Singapore, and...

  • Relationship Manager

    1 week ago

    Singapore MARGIN WHEELER PTE. LTD. Full time

    **Relationship Manager Responsibilities**: - Maintaining a deep knowledge of company products and services. - Building and maintaining strong relationships with prospective and existing clients. - Researching and pursuing new business opportunities. - Identifying clients' needs and requirements and proposing suitable solutions. - Providing clients with...

  • Relationship Manager

    2 weeks ago

    Singapore Bank of Singapore, Asia's Global Private Bank Full time

    Join to apply for the Relationship Manager (Indonesia) role at Bank of Singapore, Asia's Global Private Bank 1 day ago Be among the first 25 applicants Join to apply for the Relationship Manager (Indonesia) role at Bank of Singapore, Asia's Global Private Bank Bank of Singapore opens doors to new opportunities.At Bank of Singapore, we are constantly on...

  • Relationship Manager

    2 weeks ago

    Singapore INTEGRITY CONSULTANT AND SERVICES PTE. LTD. Full time

    **Job Description & Requirements** We are looking for a Relationship Manager to build and preserve trusting relationships with our customers, client, suppliers and any other third parties. You are depended to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent...