
Student Service Executive
5 days ago
Job Description
Birmingham Academy is aggressively expanding and we are seeking a responsible Student Service Executive who will be supporting the processes of student's enrollment documentation. He/She will work and coordinate closely with the Admission Team.
Responsibilities:
- Assist in the processing of course applications according to EduTrust Guideline.
- Handling all operational matters relating to student course application
- Assist the Student Services Manager to ensure student recruitment agent files and data are kept up to date and filed in accordance with requirements.
- Handle student withdrawals and transfers including the collating of student withdrawal information.
- Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
- Perform any other responsibility assigned by the reporting manager and the management team.
Requirement:
- Minimumly Bachelor degree or equivalent;
- Experience in school student services is highly advantageous
- Excellent communication and interpersonal skills
- Highly efficient, able to multi-task and accurate in data entry
- Professional, meticulous, detail-oriented and able to work in a fast environment
Upselling
Customer Service Oriented
Able To Multitask
Microsoft Office
Microsoft Excel
Advertising
Quality Management
Interpersonal Skills
Data Entry
Good Communication Skills
Customer Satisfaction
Team Player
Customer Service
Able To Work Independently
Customer Service Experience
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