Services Advisory Director

Roles & Responsibilities

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT:

We are seeking a Services Advisory Leadbased in Singapore to support our expanding presence across the APAC region. In this role, you will serve as a trusted advisor to prospective and existing customers—helping them envision and achieve successful solution implementations, and help identifying and articulating the strategic, financial, and operational value of Ivalua's platform.

ROLE:

Reporting to the Global Head of Services Advisory (North America), you will collaborate closely with Account Executives, Solution Consultants, Professional Services, Alliance Teams, and our partner ecosystem. By providing advisory guidance and quantifiable business outcomes, you will play an essential role in shaping transformative programs for our clients.

WHAT YOU WILL DO WITH US

Sales & Advisory Engagement

• Collaborate with Account Executives to evaluate client needs and recommend a delivery strategy that optimizes outcomes, balancing partner-delivered or direct engagements.
• Convey the value proposition of Ivalua's implementation and services approach, ensuring clarity on scope, resource requirements, and timelines.
• Serve as the client's trusted advisor from pre-sales through project launch, offering strategic counsel to drive adoption and realize procurement transformation goals.
• Preferred - Engage with customers' senior stakeholders to identify areas for operational improvement, process streamlining, and cost savings.
• Preferred - Use diagnostic methods and industry benchmarks to discover new opportunities for value creation, developing business cases and ROI analyses that resonate with executive audiences

Implementation Readiness & Contracting

• Scope, estimate, and propose Statements of Work (SOW), collaborating with Professional Services and Alliance teams on partner subcontracting as needed.
• Provide clear, accurate project timelines and delivery methodologies to ensure stakeholders understand the roadmap for success.
• Maintain visibility into contracting processes and deal progress, promptly addressing issues or risks that may impact delivery.

Methodology & Tools Enhancement

• Contribute to the ongoing evolution of Ivalua's services delivery model by refining scoping, pricing, and contracting templates.
• Champion best practices for service delivery, ensuring cross-functional alignment among Sales, Services, Customer Success, and Product Marketing.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

Educational Background

• Bachelor's degree in business, Finance, Supply Chain, or a related field or related experience; or equivalent experience with proven skills; an MBA advanced degree is a plus.

Professional Experience

• At least 10 years with a successful track record in services advisory, services sales, or management consulting, particularly with cloud software implementations.
• Preferred - Exposure to value engineering, business process optimization, or ROI-focused engagements in areas such as procurement, supply chain, or finance transformation.

Domain & Functional Expertise

• Strong familiarity with Source-to-Pay processes (e.g., Strategic Sourcing, Contract Management, Procurement, Supplier Relationship Management, Accounts Payable).
• Ability to translate technical and functional capabilities into tangible business benefits for stakeholders at all levels.

Interpersonal & Communication Skills

• Adept at building trusted executive relationships and conveying complex concepts succinctly.
• Exceptional presentation and writing skills, able to articulate value propositions and service offerings convincingly.
• Strong organizational and project management abilities, with a proactive approach to problem-solving and risk mitigation.

Collaboration & Leadership

• Demonstrated ability to work cross-functionally with Sales,Services, Product Marketing, and Alliance teams, as well as with external partners.
• Comfort with an entrepreneurial culture, self-driven mindset, and a passion for delivering measurable client outcomes.

Travel Requirements

• Willingness to travel up to ~50–60% across the APAC region, with occasional global travel as needed.

WHAT HAPPENS NEXT

If your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role.

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua)

Tell employers what skills you have

Supplier Relationship Management
Team Collaboration
Management Consulting
Product Innovation
Leadership
Corporate Governance
Value Engineering
Customer Success
Value Creation
Strategic Sourcing
Communication Skills
Process Optimization
Subcontracting
Screening
Working Model
Service Delivery

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