Clinic Assistant
3 weeks ago
Join Our Caring and Dynamic Team as a Clinic Assistant
Are you passionate about making a difference in patients' lives? Do you thrive in a supportive, fast-paced healthcare environment? We're seeking a dedicated Clinic Assistant to join our clinic team and contribute to our mission of delivering exceptional care.
Your Key Responsibilities
- Welcome Patients with Warmth and Care: Create a positive and welcoming environment, address patient inquiries, and ensure they feel at ease before procedures or consultations.
- Frontline Communication: Handle phone calls, emails, and WhatsApp messages, providing timely and professional responses to patient inquiries.
- Accurate Record-Keeping: Maintain up-to-date and confidential medical records, adhering to clinic policies and compliance standards.
- Seamless Operations: Coordinate appointments, manage front desk tasks, patient registration, billing, and payment processes efficiently.
- Assist in Procedures: Support doctors during procedures such as ECG, wound dressing, circumcisions, and other minor surgeries, ensuring patients feel supported throughout.
- Expertise in Specimen Handling: Manage specimen labeling and handling, and prepare samples for lab testing with precision and adherence to safety protocols.
- Supply and Equipment Management: Monitor and order medical supplies, ensuring equipment and workspace are clean, organized, and ready for use.
- Infection Control & Safety: Uphold the highest standards of cleanliness and sterilization, ensuring a safe environment for patients and staff.
What We're Looking For
- Experience & Skills: Prior experience as a Phlebotomist or Clinic Assistant in a healthcare setting is a plus, however we also welcome candidates eager to learn and grow. Certification in phlebotomy or related fields is also highly valued.
- Knowledgeable & Detail-Oriented: Familiarity with medical terminology, safety standards, and clinical procedures. Attention to detail is essential
- Proactive Multitasker: Ability to manage multiple tasks, stay calm under pressure, and adapt to a dynamic clinic environment.
- Exceptional Communicator: Strong interpersonal and communication skills with a patient-first attitude.
- Team Player: Work collaboratively with colleagues to ensure smooth clinic operations.
- Flexibility: Availability to work varying shifts as needed.
Why You'll Love Working With Us
- Supportive Work Environment: Be part of a team that values collaboration and professional growth.
- Meaningful Impact: Play a vital role in improving patients' lives every day.
- Room to Grow: Opportunities for learning and development in a thriving healthcare setting.
Ready to Make a Difference?
We'd love to hear from you Submit your CV today, and join a team that's committed to providing exceptional care and creating a positive impact in the healthcare community.
Stay Calm Under Pressure
Treatment
Healthcare
Infection Control
Phlebotomy
Medical Terminology
Attention to Detail
Pressure
Cashiering
Nursing
Team Player
Patient Registration
Medical Records
Scheduling
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