
Bank Teller
2 weeks ago
About the Company: Join a prestigious international bank known for its commitment to excellence and customer service. As a member of the retail banking team, you'll have the opportunity to grow your career in a dynamic and supportive environment.
Position Title: Bank Teller
Contract Duration: 12-month, Renewable and Convertible
Main Responsibilities:
- Customer Service:Greet and assist customers with their banking needs.
Handle cash transactions, including deposits, withdrawals, and currency exchanges.
Provide information and guidance on bank products and services. - Transaction Processing:Accurately process various financial transactions.
Ensure compliance with bank policies and procedures.
Balance cash drawers and reconcile discrepancies. - Account Management:Assist customers with opening and managing accounts.
Update customer information as needed.
Address customer inquiries and resolve issues promptly. - Sales and Referrals:Identify opportunities to cross-sell bank products and services.
Refer customers to appropriate bank specialists for additional services.
Meet or exceed sales and service goals. - Compliance and Security:Adhere to all bank policies, procedures, and regulatory requirements.
Ensure the security and confidentiality of customer information.
Monitor for suspicious activity and report any concerns.
Job Requirements:
- Education: Diploma or above.
- Experience:Previous experience in customer service or banking is a plus.
- Skills:Excellent communication and interpersonal skills.
Strong attention to detail and accuracy.
Proficiency in basic computer applications.
Ability to work efficiently in a fast-paced environment. - Attributes:Customer-focused with a friendly and professional demeanor.
Honest and trustworthy with a strong sense of integrity.
Ability to handle multiple tasks and prioritize effectively.
Benefits:
- Competitive salary package - Weekend shift allowance @$200/day, Overtime $20/hr, Meal allowance $300+/mth
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment.
About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.
EA Licence No.: 20C0261 | Registration No.: R2094847
Tell employers what skills you haveCustomer Service Skills
Sales
Strong Attention To Detail
Currency
Interpersonal Skills
Customer Information
Financial Transactions
Attentive
Retail Banking
Compliance
Deposits
Accountability
Communication Skills
Banking
Team Player
Regulatory Requirements
Customer Service
Customer Service Experience
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