Bicycle Specialised

4 weeks ago

Singapore ALL BICYCLE SHOP SG PTE. LTD. Full time
Roles & Responsibilities

1. Sales and Customer Support
  • Product Sales: Recommending and selling bicycles, parts, and accessories tailored to customers' needs (e.g., road bikes, mountain bikes, kids' bikes).
  • Customer Service: Assisting customers with queries, providing advice on bike selection, sizing, and maintenance.
  • Online Shop Management: Managing the online store, updating product listings, handling online inquiries, and processing orders.
  • Inventory Management: Keeping track of stock levels for bikes, parts, and accessories.
2. Repair and Maintenance Services
  • Bike Repairs: Diagnosing and fixing mechanical issues like gear shifting problems, flat tires, or broken chains.
  • Routine Maintenance: Performing tune-ups, brake adjustments, chain lubrication, wheel truing, and suspension servicing.
  • Assembly: Assembling new bicycles and ensuring they're road-ready before delivery.
  • Customization: Adding or swapping components such as saddles, pedals, handlebars, or wheels based on customer preferences.
3. Bike Fitting and Customization
  • Bike Fitting: Adjusting the bike's frame, seat height, and handlebars to match a rider's size and riding style for optimal comfort and performance.
  • Upgrades and Builds: Custom-building bikes from the frame up or upgrading parts like drivetrain systems, wheels, and brakes.
4. Promotions and Community Engagement
  • Events and Workshops: Hosting bike maintenance clinics, group rides, or community cycling events to promote cycling culture.
  • Marketing: Running promotions, creating content for social media, and driving sales campaigns to attract customers.
  • Partnerships: Building relationships with local cycling clubs or fitness communities to grow the customer base.
5. Trade Services
  • Bicycle Trade-In: Inspecting and evaluating used bicycles for trade-in, refurbishing them for resale, or disposing of them sustainably.
  • Secondhand Sales: Selling refurbished bikes at a lower price point to cater to budget-conscious customers.
6. Training and Development
  • Staff Training: Ensuring team members are well-versed in technical skills and customer interaction.
  • Industry Knowledge: Staying updated on new cycling technologies, gear trends, and safety standards.
Tell employers what skills you have

Sales
Cycling
Social Media
Customer Interaction
Listings
Customer Support
Fitness
Selling
Marketing
Inventory Management
Assembling
Customer Service
Assembly