Senior Account Development Executive, Telemarketing

4 days ago

Singapore CHUBB INSURANCE SINGAPORE LIMITED Full time
Roles & Responsibilities

What's this role about?

The Senior Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb's insurance policies to the mass markets through outbound telemarketing.

Roles & Responsibilities

  • Consistently deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
  • Conduct quality telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
  • Identify and/or create opportunities to cross-sell and up-sell
  • Convert leads provided by the company to quality sales through telemarketing activities
  • Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
  • Update customer information in the database
  • Coach new hires on selling techniques through demonstration and sharing of best practices

Note: Relevant training will be provided

Requirements

  • Minimum GCE 'O' level
  • Have at least 2 years of outbound telemarketing experience in selling insurance products
  • Must possess Insurance Certificates in General Insurance (BCP, PGI and HI)
  • Proficient in English
  • Comfortable with outbound calls and stakeholder interactions
  • Confident communicator with excellent verbal skills
  • Display strong resilience in handling rejection and objections from customers
  • Highly persuasive and committed to meet/exceed sales targets
  • Sales-driven with a positive attitude
Tell employers what skills you have

Product Knowledge
Tactics
Telesales
Telemarketing
Quality Assurance
Cold Calling
Compliance
Good Communication Skills
General Insurance
Health Insurance

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