Sharepoint - Support Engineer

2 weeks ago

Singapore IET PTE. LTD. Full time
Roles & Responsibilities

Job Scope:

1. SharePoint Support: Supporting and maintaining SharePoint Online and On-Prem environments.

2. Incident Management: Handling incidents, change requests, and service requests.

3. Configuration and Management: Configuring new sites, managing access and permissions.

4. Migration and Deployment: Performing migrations using ShareGate and deploying custom features.

5. Training and Documentation: Providing training, documentation, and user guides.

6. User Support: Providing day-to-day user support, troubleshooting, and resolving access issues.

Qualifications & Requirements:

Educational Requirements

1. Bachelor's Degree: In an IT-related field.

Certifications

1. Microsoft Certifications: MS-900, MS-102, PL-100, SC-300.

2. ServiceNow Certifications: CSA, CAD (advantage).

Experience

1. Less Experience Required: Fewer years of experience required, but strong technical skills are essential.

2. SharePoint Knowledge: Solid understanding of SharePoint architecture and functionality.

Technical Skills

1. SharePoint: Strong understanding of SharePoint Online and On-Prem.

2. Microsoft Power Platform: Proficient in Power Automate, Power Apps, and Microsoft 365 Admin Centre.

3. Scripting and APIs: Knowledge of PowerShell scripting, Microsoft Graph API, and SPFx.

4. Security and Governance: Understanding of governance and security best practices.

Software Knowledge

1. SharePoint Versions: SharePoint 2016 and SharePoint Online (M365).

2. Microsoft Tools: MS Teams, OneDrive, Power Automate, Power Apps.

3. Development Tools: Visual Studio 2022, SharePoint Designer, AvePoint Office Connect.

Tell employers what skills you have

Mentoring
Troubleshooting
SharePoint Designer
Active Directory
Scripting
Administration
Information Technology
Windows Server
SharePoint
System Design
Networking
Windows
System Administration
ServiceNow
CAD
Incident Management
Visual Studio
Technical Support

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