
Patient Service Associate
2 weeks ago
Patient Service Associate (Singaporeans only)
Job Description
As a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.
Duties and Responsibilities
· Reporting to Clinic Operations Manager
· Registering and scheduling appointments for patients
· Managing email, phone and upfront enquiries from patients
· Providing chaperone assistance to patients
· Assisting doctors with simple procedures
· Providing patient education and financial counselling
· Preparing and dispensing medications
· Performing cashiering duties and daily settlements
· Performing any other ad-hoc duties and responsibilities as assigned
Requirements
· Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
· Team player with good interpersonal and communication skills
· Able to multi-task and work in a fast-paced environment
· Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
· Candidates with no prior experience are welcome to apply (training will be provided)
Regret that only shortlisted will be notified
Tell employers what skills you haveAble To Multitask
Microsoft Office
Microsoft Excel
Healthcare
Patient Education
Good Communication Skills
Cashiering
Communication Skills
Administrative Support
Excel
Team Player
Customer Service
Disposition
Scheduling
Appointment Scheduling
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