
head, billing department
3 weeks ago
BILLING DEPARTMENT- HOD
JOB DESCRIPTION
• Oversee the overall billing department operations and preparation of the billings
• Review work of billing staff to ensure billing accuracy and to identify any errors before invoice delivery
• Involve in the preparations of the more complicated billings and ensure all billed in timely manner
• Provide customer support to customers with disputes or inquiries concerning invoices or billing process
• Work with customers to reconcile billing issues
• Work with the accounts and other departments to assist customers in resolving disputes on bill charges
• Training of new employees in the billing department
• Implement business process improvement solutions to achieve operational effectiveness
• Providing regular, accurate reports of billing data to management
• To carry out any other duties as and when assigned by superior from time to time
JOB REQUIREMENT
• Diploma in Accounting or Finance related field of study
• 4-5 years of related finance/accounting work experience under a medical laboratory industry.
• Proficient in Microsoft Office (Word/Excel/ PowerPoint)
• Good written communication skills, customer service, and multi-tasking
Work Week
• Monday to Friday: 8.30 am to 6.00 pm
Above schedule might change due to operational requrements.
Tell employers what skills you haveMicrosoft Excel
Analytical Skills
Customer Support
Interpersonal Skills
Accounting
Attention to Detail
Process Optimisation
Team Building
Office Software
Good Written Communication Skills
Customer Service
Decision Making
Pricing
Laboratory
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