Hiring: Senior Applications Support Lead

DescriptionActivate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks...

DescriptionWork as part of a 24/7 shift team, providing continuous support to ensure uninterrupted factory operations—including nights, weekends, and holidays as scheduled. · Receive and process service requests in accordance with established procedures · Identify and diagnose issues based on provided guidelines · Escalate complex or unresolved...

Job Responsibilities: Provide Level 2 production application support for Digital Platform systems, managing production incidents and critical system interfaces through Workflow and Automation systems.Assist the Incident Manager in implementing preventive and detective measures for applications, including providing root cause analysis.Provide support in...

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase...

Responsibilities: Provide Level 1 & Level 2 application support for enterprise systems Monitor and ensure daily application health checks before business hours Analyse and resolve incidents, problems, and service requests Log and document support activities using JIRA or ticketing tools Communicate with end users via phone, email, and chat Collaborate...

Responsibilities Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periodsManages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development...

DescriptionActivate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks...

Job description: Responsibilities Leadership and Team Management • Lead and mentor L2 support teams, fostering a culture of excellence and accountability. • Develop team competencies through coaching, training, and knowledge-sharing sessions. • Oversee resource planning to maintain high service level, including on-call rotations and capacity...

Citigroup Inc. in Singapore seeks a Senior Applications Support Analyst to provide technical and business support for Citi Applications, delivering quick issue resolutions and driving stability and efficiency. The role maintains production systems, supports environments, performs start-of-day checks, risk reconciliations, and creates support documentation....