Retail Associate

Roles & Responsibilities

About Us:

Red Dot Running Company is Singapore's top endurance sport speciality store focusing on knowledge, nutrition, and gear that supports our community of athletes allowing them to perform their best in a wide variety of sports. We are a dynamic and growing organisation dedicated to providing exceptional customer service and high-quality products. We are currently seeking an experienced and motivated Retail Associate to join our team and ensure the success of our retail operations.

Job Description:

As a Retail Associate at Red Dot Running Company you will be an integral part of our team, responsible for assisting with the day-to-day operations of our retail store.

You will report to the Retail Manager to provide the necessary support to achieve the store's goals. You will play a key role in creating a positive shopping experience for our customers while fostering a sense of community within the store. Through great service and genuine interactions, we aim to cultivate a positive atmosphere where everyone feels empowered to be authentic. As a Retail Associate, you will play a vital role in nurturing this spirit of community and contributing to the success of our store.

Key Responsibilities:

• Greet customers as they enter the store and provide friendly, knowledgeable assistance in selecting products that meet their needs.
• Process transactions accurately and efficiently using our point-of-sale system, including handling cash and card payments.
• Maintain a neat and organised store environment by restocking merchandise, arranging displays, and ensuring shelves are well-stocked.
• Assist with inventory management tasks, including receiving shipments, checking for damaged or missing items, and updating stock levels.
• Engage with customers in a courteous and helpful manner, answering questions about product features, sizing, and availability.
• Pack out-going deliveries for online orders.
• Contribute to a positive and inclusive atmosphere within the store by actively participating in team meetings and fostering a sense of community among colleagues and customers.
• Stay informed about all new products and shop merchandise, displays, promotions in order to provide customers with accurate information and recommendations.
• Other tasks and responsibilities as required.
• Uphold company policies and procedures, including health and safety regulations to ensure a safe and enjoyable shopping experience.

Qualifications:

• Previous retail experience is preferred but optional; enthusiasm and a positive attitude are key
• Excellent customer service skills with a friendly and approachable demeanour.
• Strong communication skills with the ability to effectively interact with customers and colleagues.
• Ability to work well as part of a team in a fast-paced environment.
• Flexibility to work various shifts, including evenings, weekends, and public holidays, as required.
• Basic computer skills (Microsoft Office, Google Workspace, etc).
• Open to Singaporeans and Permanent Residents (PR) only.

Benefits:

• Competitive salary.
• Comprehensive health insurance coverage.
• Employee discounts on selected store merchandise.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.

If you are a dedicated and results-driven and looking to take the next step in your career, we invite you to apply for the Retail Associate position at Red Dot Running Company. Join our team and be part of our commitment to delivering exceptional customer experiences and driving retail excellence.

How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and qualifications to hireme@rdrc.sg.

Please include "Retail Associate Application" in the subject line. We look forward to hearing from you

Tell employers what skills you have

Customer Service Skills
Product Knowledge
Microsoft Office
Visual Merchandising
Inventory
Arranging
Exceptional Customer Service
Retail Sales
Selling
Approachable
Inventory Management
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Nutrition
Customer Service
Health Insurance

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