masseur manager
2 weeks ago
We are seeking an experienced and passionate Masseur Manager to lead and manage our massage therapy team. The ideal candidate will be responsible for overseeing day-to-day spa operations, ensuring high-quality service delivery, and maintaining a professional and welcoming environment for our clients. You will also be expected to perform massage treatments, train new staff, and uphold hygiene and safety standards.
Key Responsibilities:- Lead, train, and supervise a team of massage therapists
- Perform a variety of massage techniques (e.g., Swedish, Deep Tissue, Sports, Aromatherapy, etc.)
- Manage scheduling, appointments, and staff rosters efficiently
- Maintain cleanliness and hygiene standards in all treatment rooms
- Monitor stock levels and order supplies when needed
- Handle customer feedback and resolve complaints professionally
- Ensure compliance with Singapore health and safety regulations
- Conduct regular performance reviews and support staff development
- Collaborate with management to develop promotions and service packages
- Proven experience (at least 3 years) as a massage therapist, with 1-2 years in a supervisory or managerial role
- Recognized certification in Massage Therapy or equivalent (e.g., WSQ, ITEC, CIDESCO)
- Strong knowledge of various massage techniques and therapeutic practices
- Good understanding of spa operations and customer service
- Excellent communication and leadership skills
- Ability to handle administrative tasks and use booking systems
- Fluent in English; knowledge of Mandarin or other languages is a plus
- Physically fit with good stamina
- Willing to work flexible hours, including weekends and public holidays
Mentoring
Swedish
Housekeeping
Treatment
Spa
Physically Fit
Compliance
Time Management
Cashiering
Microsoft Word
Customer Service
Scheduling
Staff Development
Aromatherapy
Service Delivery
Customer Service Experience
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