Front Office Manager

3 days ago


Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

  • Oversee all front office operations to ensure smooth and efficient service.
  • Able to lead and train the front office team to maintain high service standards.
  • Able to handle guest complaints and special requests to ensure guest satisfaction.
  • Create staff duty rosters and ensure adequate manpower coverage.
  • Able to coordinate communication and cooperation with other departments (e.g., Housekeeping, Maintenance).
  • You need to monitor check-in and check-out procedures for accuracy and efficiency.
  • Develop, implement, and enforce standard operating procedures (SOPs).
  • Able to manage room inventory and implement yield/revenue strategies.
  • You need to prepare regular operational reports and performance analyses.
  • Ensure overall guest experience aligns with the hotel's quality and service expectations.

Job Requirements:

  • Fluent in both English and Chinese
  • You must have a minimum 3 to 5 years of relevant experience.

Benefits:

  • Leave entitlements: 10 days of annual leave, 1 day of birthday leave, medical leave (MC) and childcare leave (CCL) follow MOM regulations
  • Medical benefits: Up to SGD 300 per year, applicable to general practitioners, TCM (Traditional Chinese Medicine), and dental services in Singapore
Tell employers what skills you have

Front Office
Childcare
Leadership
Housekeeping
Inventory
VIP
Property
Traditional Chinese Medicine
Administration
Entitlements
Communication Skills
Customer Satisfaction
Customer Service
Decision Making
Hotel Management
Hospitality

  • Singapore THE CLAN HOTEL Full time

    **Responsibilities** The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards...


  • Singapore KATONG HOLDINGS PTE. LTD. Full time

    **Hotel Indigo colleagues are the people at the centre of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They...


  • Singapore IBIS SINGAPORE ON BENCOOLEN Full time

    To ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...

  • Front Office Manager

    2 weeks ago


    Singapore TPC HOTEL PTE. LTD. Full time

    **Responsibilities**: - Responsible for setting up the Front Office training tools such as job descriptions, policies and procedures, and training plans as a guideline for the Front Office operations. - Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the...


  • Singapore COMO Hotels and Resorts Full time

    COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Front Office Manager **Base Location**:Singapore **Department**:Front Office **Reporting to**:General Manager **Job Summary**: Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front...

  • Front Office Manager

    2 weeks ago


    Singapore ST. REGIS HOTEL SINGAPORE Full time

    **JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...


  • Singapore Andaz Singapore Full time

    Summary Come, join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

  • Front Office Manager

    2 weeks ago


    Singapore COMO HOTELS & RESORTS (ASIA) PTE. LTD. Full time

    **Job Summary** Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front Office. Services in accordance with the objectives, performance and quality standards established by the hotel. **Tasks/Responsibilities**: - Lead the Front Office Department and operation, with...

  • Front Office Manager

    2 weeks ago


    Singapore Marriott International, Inc Full time

    **Job Number** 23117238 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • Front Office Manager

    2 weeks ago


    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    **Job Descriptions** - Coordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. - Formulate and enforce all policies, procedures, rules...