Sales Supervisor

3 weeks ago


Singapore APMA TRADING PTE. LTD. Full time
Roles & Responsibilities

Sales Team Management
  • Supervise and support the sales team to meet or exceed sales targets.
  • Assign tasks and territories to sales representatives.
  • Monitor daily sales activities and provide guidance to improve performance.
  • Conduct training sessions to enhance the skills and product knowledge of the team.
2. Sales Strategy & Performance Monitoring
  • Develop and implement sales strategies to achieve company goals.
  • Analyze sales data and reports to track team performance.
  • Identify areas for improvement and implement corrective actions.
  • Set individual and team sales targets and ensure they are met.
3. Customer Relationship Management
  • Maintain good relationships with key customers and address their concerns.
  • Ensure excellent customer service and satisfaction.
  • Handle escalated customer complaints and resolve issues effectively.
4. Sales Process Optimization
  • Ensure proper execution of the sales process, from lead generation to closing deals.
  • Monitor pricing, promotions, and discounts to align with company policies.
  • Ensure proper documentation and reporting of sales transactions.
5. Market & Competitor Analysis
  • Keep up with market trends and competitor activities.
  • Provide feedback to management about customer needs and market opportunities.
  • Recommend improvements in products or services based on customer insights.
6. Reporting & Coordination
  • Prepare and present sales reports to higher management.
  • Collaborate with marketing, operations, and finance teams for smooth business operations.
  • Ensure compliance with company policies and sales regulations.
Tell employers what skills you have

Product Knowledge
Lead Generation
Sales
Microsoft Office
Customer Support
Customer Care
Customer Relationship Management
Sales Process
Compliance
Team Management
Process Optimization
Customer Service
Scheduling
Pricing
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