Contract Back End Officer
5 days ago
Responsibilities:
- Process and follow up on Credit Card applications
- Conduct instruction form from Customer Hotline & customer and handling and resolving customers' feedback/complaints
- Conduct KYC or KYC review on new and existing customers
- Assist in Credit Card risk control
- Assist in daily operations for Credit Card back-office
- Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary
- Handle other ad hoc duties like packing of credit card , monthly statements, etc;
- Any other tasks or duties assigned by Head of Department or Company from time to time
Job Requirements:
- Bachelor's degree or above, preferably in Banking and Finance or related discipline
- At least 1 to 2 years of relevant experience in similar capacity
- Fresh graduates with relevant internship experiences may also apply
- Stable, able to work conscientiously and meticulously
- Willing to learn, proactive and self-initiative
Credit Card Processing
Answering queries
Risk Control
Interpersonal Skills
Know Your Client - KYC
credit card transactions
Communication Skills
Banking
KYC
Service Excellence
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