Customer service Representative

3 weeks ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Our client is one of the leader in the banking industry, they are seeking for a customer service orientated individual to address client's needs and support.

Contract: 12 month

Location: Changi Biz Park or Jurong

Salary: 3000-3500 + Allowances (up to $1000)

  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers' needs and provide appropriate solutions and attention.
  • Identify cross-sell opportunities during customer interaction.
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
  • Solicit customers' feedback and identify problem trends for improvement actions

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E EA License No. 01C4394
• EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO's Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries.

Tell employers what skills you have

Customer Service Skills
CRM
Listening Skills
Microsoft Excel
Customer Interaction
Telephone Manner
Target Driven
Customer Service Representatives
Banking
Customer Satisfaction
Customer Service
Conflict
Call Center

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