Clinic Assistant

4 weeks ago


Singapore T MEDICAL CLINIC KALLANG PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Patient registration in the clinic, scheduling of patients' appointments including sending reminders
  • Answering phone/SMS and email queries promptly
  • Handle payments and prepare submissions of TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
  • Preparing patients' medications for doctor to check, and dispensing medication
  • Assist in performing simple inclinic procedures such as ECG and nebuliser treatments (training will be provided)
  • Assist doctor during consultations / chaperone duties
  • Handle 1st level patients' complaints
  • Maintain and update all patients' records and in according to standard guidelines
  • Assist in the daily running of the clinic and the upkeep of the clinic
  • Manage medication, consumables and equipment including replenishment and housekeeping
  • Any other administrative work involving patients' care / records / the daily operation of the clinic

Job Requirements

  • 5.5 days (44hours) week (Weekday + 1 Weekend). Ability to commit to work on rotating (AM, Noon & Evening) and weekend shifts. No overnight shifts.
  • Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
  • At least 1 year experience in hospital/ medical clinic operation/front desk duties
  • Experience in submission of insurance and Medisave claims
  • Familiarity with clinic operations.
  • Keen service attitude towards customer care and learning
  • Ability to work in a team dependably.

Advantage (Not a definite requirement)

  • Prior experience as an enrolled nurse.
  • Familiarity on the usage of Plato CMS
  • Able to speak in Mandarin / Diaclets (to converse with Mandarin/Elderly speaking patient who could only speak Mandarin / Diaclets)
Tell employers what skills you have

Microsoft Office
TPA
Customer Experience
Administrative Work
Housekeeping
Treatment
Inventory
Healthcare
Consumables
Customer Care
Administration
Cashiering
Nursing
Customer Satisfaction
CMS
Microsoft Word
Patient Registration
Customer Service
Scheduling
Customer Service Experience
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