credit recovery officer

2 weeks ago


Singapore COLLECTIUS CMS (S) PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Conduct debt collection from debtors via phone calls.
  • Negotiating with debtors to provide best payment option to clear outstanding amount.
  • Initiate necessarily follow up action for collection (as per defined process).
  • Conduct administrative duties - monitoring of payments and file management.
  • Maintaining a high level of customer service while collection actions are adhering to company policies and procedures.
  • Able to handle complaints and understand customer concerns to provide solution.
  • Any other ad-hoc duties.

Required Knowledge & Experience

  • Possess strong written, communication and negotiation skills.
  • Able to communicate in English. Other local language will be a plus.
  • Able to make good judgement in reviewing assigned accounts.
  • Computer literate and able to adapt to company software and applications.
  • Work independently and as a team player.
  • Customer centric.

*Important Note:

As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

Benefits

  • Annual Leaves (capped to 18-days)
  • Compassionate Leaves (capped to 3-days)
  • Marriage Leave (3-days)
  • Birthday Leave (1-day)
  • Examination Leave (2-days)
  • Off-In-Lieu to credit if Public Holiday falls on a Saturday.
  • Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only)
  • Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
  • Salary increment after successful confirmation based on individual's performance.
  • 1-hr early release on a Friday (max of 2-hours), if achieve the monthly target.
  • Performance bonus.

5-days work

Nearest MRT: Expo

*Office will relocate to Ubi in May 2025. Nearest MRT: Macpherson

Tell employers what skills you have

Negotiation
Analytical Skills
Interpersonal Skills
Problem Solving
Written Communication
Team Management
Communication Skills
Team Player
Customer Service
Decision Making
Able To Work Independently
Customer Service Experience

  • Singapore Akali Resources Sdn Bhd Full time

    **Key Responsibilities** - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected. - Manage and maintain customers accounts to ensure the accounts are current and well conducted. - Contact customers to remind customers of payment schedule and...


  • Singapore RECOVERY ADVISERS PTE. LTD. Full time

    Recovery Advisers is an international professional services organisation focused on the recovery of international trade receivables, commercial dispute resolution, and credit insurance claims and recoveries management. We are looking for an individual with a background in law and credit insurance to join our team in Singapore. **Profile and...

  • Debt Recovery Officer

    2 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Credit Control SpecialistWe are seeking a highly skilled Credit Control Specialist to join our team at The Supreme HR Advisory Pte Ltd. As a Credit Control Specialist, you will be responsible for assessing the credit worthiness of customers, recommending credit terms and limits, generating and sending Statements of Accounts, reminding customers to make...


  • Singapore MOTOR-WAY CREDIT PTE LTD Full time

    **Key Responsibilities**: - Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms. - Proactively monitor customer accounts to ensure consistent and timely payments. - Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with...


  • Singapore MOTOR-WAY CREDIT PTE LTD Full time

    **Job Requirements**: - Proactively monitor customer accounts, ensuring consistent and timely payments. - Implement recovery actions for overdue payments professionally. - Responsible for proper update and archiving of documents. - Collaborate with internal teams and external stakeholders for smooth operations. **Requirements**: - Minimum “O” level. -...


  • Singapore VIN'S CREDIT PTE. LTD. Full time

    Checking daily incoming payments and identifying failed collections Call and follow up with Hirers that are in default Issuance of 4th/5th schedules to Hirers Arranging for repossession of vehicles Arrange for tender auctions of vehicles Liase with lawyers for litigation and following up with the company's solicitors in enforcing legal action against...


  • Singapore MOTOR-WAY CREDIT PTE LTD Full time

    **Responsibilities**: - Processing of payments, receipts, and ensure that customers adhere to the terms of the contract by conducting regular maintenance and enforcement. - Administer internal credit policies and ensure recovery actions in accordance to guidelines. - Provide administrative support, work with stakeholder to resolve credit issue. - Handle...

  • Credit Risk Anlayst

    5 days ago


    Singapore CREDIT INDUSTRIEL ET COMMERCIAL Full time

    The Credit Risk Analyst has strong exposure to and understanding of credit analysis methodologies and credit risk management regulations. He is able to work independently with minimum supervision, and is a strong communicator and influencer who can work in a fast-paced environment. He possesses strong analytical and critical thinking skills, and an eye for...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Senior Credit Control Officer to join our team at THE SUPREME HR ADVISORY PTE. LTD. As a Senior Credit Control Officer, you will play a key role in ensuring timely payment from customers and minimizing bad debts.Key ResponsibilitiesTo assess the credit worthiness of customers and recommend credit terms and limits.To...


  • Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type: Management Firm/ Investment - Position Title**:Debt Recovery Officer/Credit Collector**: - Working Location: Chinatown - Working Hours: 5 days (Monday to Friday, 9.30 am to 6.30 pm) - Salary Package**:Basic Salary + Commission**: - Duration: Permanent Role **Key Responsibilities** - Manage a portfolio of accounts to ensure...