Senior/Engineer, Applications

1 week ago

Singapore FORMFACTOR SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities :

Pre-Sales Technical Support

  • Partner with Sales to win business opportunities - Assists the Sales staff in assessing potential application of company's engineering probe systems products and engineering probes products/accessories to meet customers' needs and prepare detailed product specifications for the development and implementation of customers' applications/testing solutions.
  • Partner with Sales to provide technical expertise to customers through sales presentations, product demonstrations of company's engineering probe systems products and engineering probes products/accessories
  • Together with Sales/Product Marketing team, support Trade Shows to demonstrate company's products' capabilities.
  • Build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for customers
  • Provide software development and consultation to prospective users and/or product capability assessment and validation

Post-Sales Technical Support

  • Supports customers' buy-off of ompany's products - ensures that the product application/solution is functioning according to specifications.
  • Provide technical support to customers through testing solution delivery(installation), application training (use and maintenance of company's products)
  • Provide technical support to customers in terms of customer issue support/reporting, and internal escalation summary preparation.
  • Co-work with different functional teams to solve customer issues and provide suitable testing solutions to customers.

Others

  • Monitor and report customers' testing requirement/technical trend and market information
  • Support international customer support when required

Requirements :

  • Bachelor's Degree in Electrical / Electronics Engineering or equivalent
  • Minimum 2 years' knowledge of high-speed, RF/mmWave, electro-optic products testing (wafer level or die level) and characterization techniques for S-Parameter, RF calibration methods and Optical measurements.
  • Minimum 2 years' hands-on experience with commercially available engineering probers (manual/semi-automated/fully automated) and analytical/engineering probes
  • Hands-on experience with Automated Test Equipment (Advantest/Teradyne) and production probers (TEL/Accretech/OPUS) and probe cards will be an advantage
  • Experience in semiconductor wafer testing will be an advantage
  • Able to support Domestic and International business travel
Tell employers what skills you have

Hardware
Customer Support
Semiconductor Industry
Presales
Semiconductor Manufacturing
Electrical
Wafer Testing
Test Automation
Rapid Prototyping
Semiconductors
Semiconductor Device
Semiconductor Process
Electronics
Technical Support
Semiconductor technology

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