Food crew leader

4 weeks ago


Singapore DRY SPICY DIPS (PTE. LTD.) Full time
Roles & Responsibilities

Job Description

We are looking for a motivated and responsible Food Services Crew Leader to supervise daily front-of-house and back-of-house operations. You will assist in leading a team of service crew members, ensuring smooth service, food quality, cleanliness, and customer satisfaction.

This is a hands-on role ideal for someone with strong leadership skills, a customer-first mindset, and experience in food service operations.

Key Responsibilities
  • Supervise and guide food service crew during shifts
  • Ensure high standards of customer service, food hygiene, and cleanliness
  • Assist in onboarding and training new crew members
  • Monitor staff performance and provide real-time feedback or coaching
  • Handle customer inquiries and resolve complaints professionally
  • Coordinate service flow and food delivery from kitchen to table or counter
  • Manage opening and closing duties, including stock checks and cash handling
  • Ensure compliance with food safety regulations (e.g., SFA, HACCP guidelines)
  • Report maintenance issues or supply shortages to management
  • Assist with basic food prep and cashiering when necessary
Requirements
  • Minimum Secondary School or Diploma qualification
  • At least 1–2 years of experience in food service or F&B operations, with team lead exposure preferred
  • Strong leadership, communication, and people management skills
  • Able to lead by example and work under pressure in a fast-paced environment
  • Knowledge of food hygiene standards and safety protocols
  • Willing to work shifts, weekends, and public holidays as required
  • Friendly, reliable, and service-oriented
Tell employers what skills you have

Coaching
Management Skills
Leadership
Food Safety
Food Quality
Inventory Control
Compliance
Cashiering
Team Lead
Customer Satisfaction
HACCP
Customer Service
Employee Relations
People Management

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