Functional Shift Leader|Seletar|5 days

3 weeks ago

Singapore MCI CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities

1. Safety & Housekeeping
- Ensure that a clean and productive working environment is maintained at all times
- Ensuring MHEs' checklist updated daily by team members
- Report to warehouse management on safety and security incidents during the shift

2. Order Management:
- Ensure all inbound/outbound orders are executed in a timely manner within the team to meet performance targets
- Work closely with team members and take ownership of all the open orders and shipments during the shift and understand the blocking points when performance targets are not met
- Guide the team members on system transactions and equipment
- Monitor closely the daily workload situation and report to the team leader for resource adjustment when needed
- Perform system and physical goods reversal for order cancellation and vendor return
- Conduct order processing in the correct sequence based on order priority
- Conduct order quantity changes and confirm on system.
- To carry out stock checks when requested.
- Ensure all DG shipments are handled according to IATA DG regulation

3. Process Management:
- Ensure that documented processes are followed, highlighting areas of improvement/change.
- Guide newcomers on the processes in Symbio for the day to day work
- Support respective manager during internal and external audits on processes.

4. Reporting:
- Report open and completed order status to respective manager
- Report operational issues or challenges to respective HO for resolution
- Facilitate in handing and/or taking over of shift

5. Secondary responsibilities:
- Assist respective manager of each function when coordinating urgent AOG despatches as and when required.
- Suggest process improvements and implement where agreed with the line manager.
- Assist to cover other areas within warehouse functions as and when required.
- To work in a back-up capacity mode as needed.

Job Requirements
- Candidates with supervisory experience will be advantageous.
- PC literacy, including word processing, spreadsheets and databases.
- Knowledge of Lotus Notes tools.
- Familiar with work-related routines under ERP system
- Process knowledge - experience of working in a similar environment
- Team player
- Ability to multi-tasks across different warehouse scope
- Patient and cooperative
- Flexible and proactive
- Communication skills, Problem solving skills
- Good sense of urgency to meet KPI

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Shirley Pamela Awah

Registration Number: R2196979

EA License No: 13C6730 (MCI Consulting Pte Ltd)

Tell employers what skills you have

guiding team members
Warehouse Management
Ensure compliance
Housekeeping
Administration
Process Management
Audits
Reporting
Team Leader
Consulting
ensure health and safety

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