management trainee

3 weeks ago

Singapore PULLMAN SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

MANAGEMENT TRAINEE

OccupationManagement Trainee job

Job Description

We are searching for a reliable, innovative Management Trainee to supervise operations at our bustling restaurant.

The Management Trainee works closely and reports to Outlet Manager; and is responsible with daily operations and maintaining customer satisfaction by managing customer complaints and rectifying customer problems.

To be successful Management Trainee, the candidate should implement measures to improve profitability and minimise costs. An outstanding Management Trainee also contributes to the professional development of our team members.

Duties and Responsibilities

Achieves optimal business performance of the restaurant through analysing, planning restaurant sales and profitability

Assists the Outlet/Assistant Manager in staff management: recruitment, raining, evaluation and promotion

Maintains an accurate and up-to-date plan of restaurant staffing needs, approving schedule labour hours, and ensures that the restaurant is staffed for all shifts

Responsible for department's equipment, maintenance & storage

Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report

Maintains a safe working and customer environment is in place to reduce the risk of injuries/accidents and completes incident reports and safety audits promptly.

Ensures the strict compliance by all service and kitchen staff to company's standard operating procedures

The above main duties are not exhaustive, and there may be additional/other ad-hoc duties deemed fit by Management

Requirements

Proficient in full spectrum of casual dine-in F&B function

Good analytical, problem solving and decision making skills

Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and team members

Able to lead, manage and motivate the team

Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules

Always maintain high standard of personal hygiene with clean appearance and neatly attired

Possess enthusiasm in learning and keen to get feedback for improvement

Possess strong barista experience

Previous supervisory experience, preferably F&B

Ability to engage in physical activities which requires long hours of standing during shift.

Require to work on rotating shift basis which include weekends and public holidays.

Tell employers what skills you have

Leadership
Microsoft Excel
Housekeeping
Interpersonal Skills
Inventory
Floor Plans
Equipment Maintenance
Compliance
Audits
Analytical Problem Solving
Customer Satisfaction
Customer Service
Staff Management
Decision Making
Hospitality

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