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Learning Support

4 weeks ago

Singapore LEARNCOLLAB PTE. LTD. Full time
Roles & Responsibilities

The Learning Support Team is a highly logistical function within the organisation. The role of the LST is to oversee day-to-day responsibilities for the department, resources, operationas support, learner's registrations and to also assists with the creation of the desired learning environment and the management of logistics and equipment.

· Ensure sufficient assessment session timeframe being allocated as based on the number of learners

· Engage and maintain a healthy collaboration with internal and external stakeholders and vendors

· Maintain training facilities and conditions of the available equipment

· Familiar with course information

· Assist with course enquiries and registrations

· Check and track learners' attendance and assessment results

· Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.

· Ensure that programmes and activities are carried out as per the set curriculum

· Familiarize with all the available modes of payment SOP (SkillsFuture Claim submission, NTUP UTAP reimbursement, PSEA Withdrawal, NETS or PAYNOW)

· Able to explain the funding structures, pedagogy and programmes offered

· Ensure all documents are handled with PDPA in mind

· Upload soft copies of the post-class documents to Microsoft Teams and physical copies to the relevant teams for checking

· Logistics and resources management

Other related duties as assigned by the Superior

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resources management
Housekeeping
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