Senior/Guest Service Assistant

5 days ago

Singapore VIBE HOTEL SINGAPORE ORCHARD Full time
Roles & Responsibilities

Responsibilities:

  • Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
  • Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
  • Establish contact (courtesy calls) with guests and render assistance where necessary.
  • Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
  • Any other reasonable job tasks as assigned.

Requirements:

  • PSLE or equivalent.
  • Willing to perform rotating shifts.
  • Positive attitude with outgoing personality and good communication skills.
  • Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Tell employers what skills you have

Resolve guest complaints
Front Office
Interpersonal Skills
Welcoming guests
Opera
Cashiering
Communication Skills
Customer Service
Work in a Fast Paced Environment
Hospitality

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