OpenText ECM Functional Consultant

4 weeks ago

Singapore XCELLINK PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management (ECM) solutions, ensuring compliance with project scope, timelines, and quality standards.
  • Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs.
  • Translate business requirements into clear functional specifications, use cases, and solution designs.
  • Configure and customize OpenText modules (e.g., Content Server, Extended ECM, Documentum) including metadata models, workflows, permissions, and integrations.
  • Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements.
  • Conduct functional testing, user acceptance testing (UAT) support, and solution validation to ensure system functionality meets business objectives.
  • Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements.
  • Prepare functional documentation, training materials, and operational guides for business users and administrators.
  • Mentor and guide junior consultants, assigning tasks and monitoring progress in functional workstreams.
  • Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution.
  • Stay current on OpenText product updates, security compliance requirements, and ECM best practices, advising clients on potential improvements.

Requirements:

  • Proven experience as a Functional Consultant in OpenText ECM solutions.
  • Strong understanding of ECM concepts, workflows, metadata management, and integration patterns.
  • Experience with client engagement, requirements gathering, and solution documentation.
  • Strong problem-solving skills and ability to manage multiple priorities.
Tell employers what skills you have

Requirements Gathering
UAT
ECM
Troubleshooting
Documentum
Oracle
Dynamics
ERP
Content Management
Enterprise Content Management System
Functional Design
SAP
Advising Clients
User Acceptance Testing
Consulting
Metadata
OpenText
Project Delivery
Business Requirements

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