
Sales & Administrative Executive
3 weeks ago
Job Summary:
The Sales & Administrative Executive provides operational support to the sales team while ensuring smooth administrative and financial processes. Reporting to the CEO, the role involves managing sales orders, client communications, invoicing, record-keeping, reporting, and general administrative tasks. The ideal candidate is highly organized, detail-oriented, and proactive, capable of balancing both sales support and administrative responsibilities effectively.
Job Responsibilities
· Process sales orders via online platforms, email, and phone with accuracy.
· Ensure accuracy of orders, invoices, and client information.
· Assist sales team with customer follow-ups, inquiries, and relationship management.
· Monitor order fulfilment and delivery schedules, coordinating with relevant teams.
· Prepare and send invoices to clients and follow up on payment collections.
· Maintain and update customer databases, records, and sales documentation.
· Compile sales reports, track performance metrics, and provide insights to management and CFO.
· Support sales campaigns, promotions, and other sales-related initiatives.
· Handle general administrative duties, including correspondence, filing, and document management.
· Communicate customer feedback and issues to sales and relevant internal teams.
· Assist with ad-hoc projects and tasks as assigned by the CEO or sales management.
Job Requirements
· Diploma in Business, Sales, Marketing, Finance, or a related field.
· Previous experience in sales administration, customer service, or office administration preferred.
· Strong organizational, communication, and interpersonal skills.
· Attention to detail and ability to manage multiple tasks simultaneously.
· Proficiency in Microsoft Office, CRM, and accounting software.
· Proactive, adaptable, and able to work both independently and as part of a team.
· Customer-oriented mindset with a focus on supporting sales growth.
Tell employers what skills you haveMicrosoft PowerPoint
Troubleshooting
Microsoft Office
Microsoft Excel
Office Management
Administration
Data Entry
Written Communications
Administrative Support
Team Player
Human Resources
Customer Service
Scheduling
Databases
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