Senior Systems Consultant

5 days ago

Singapore GMP TECHNOLOGIES (S) PTE LTD Full time
Roles & Responsibilities
  • Provide customer support for systems, including maintenance and troubleshooting of hardware, software, and networks.
  • Deliver technical consultation to customers on system, network, and desktop support, ensuring service level agreement (SLA) compliance and timely incident resolution.
  • Manage and resolve service requests, incidents, and problems in accordance with ITIL best practices.
  • Perform system monitoring, performance tuning, and capacity management to maintain operational stability and efficiency.
  • Maintain comprehensive documentation of incidents, changes, and resolutions to support IT service management processes.
  • Collaborate with product and cross-functional teams to implement system enhancements and drive continuous improvement initiatives.

Qualifications:

  • Bachelor's degree in Information Technology or a related field.
  • 6 to 8 years of experience in IT operational support, with demonstrated expertise in Windows operating systems, networking, application systems, and hardware.
  • Experience in a customer-facing support environment is a plus.
  • Strong technical, analytical, and troubleshooting skills, combined with a customer-centric approach and excellent interpersonal communication.
  • Proven track record in managing incidents, service requests, and problem resolution aligned with ITIL frameworks.
  • Willingness to travel to multiple sites as needed.

For more information, please visit to www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

This is in partnership with the Employment and Employability Institute Pte Ltd ( e2i ).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd s PDPA and e2i s PDPA.

Tell employers what skills you have

IT Service Management
Troubleshooting
Laptops
Printers
Field support
Windows OS
Windows Server
First level support
Desktops PC
Networking
ICT systems
Windows
ITIL
infrastructure services
WAN
Network Security
Firewalls
Laptop hardware
Technical Support

  • Senior Technical Consultant

    2 weeks ago

    Singapore ANANTA SYSTEMS PTE. LTD. Full time

    Ananta Systems Pte LtdPosition: Senior Technical Consultant – Endur CTRM/ETRM Systems Location: Singapore Employment Type: Full-Time Travel: Occasional (project dependent)About Ananta SystemsAt Ananta Systems, we are a trusted partner for commodity trading and risk management (CTRM/ETRM) consulting and technology solutions. With deep domain expertise and a...

  • Senior Technical Consultant

    3 days ago

    Singapore ANANTA SYSTEMS PTE. LTD. Full time

    Ananta Systems Pte Ltd Position: Senior Technical Consultant - Endur CTRM/ETRM Systems Location: SingaporeEmployment Type: Full-TimeTravel: Occasional (project dependent)About Ananta Systems At Ananta Systems , we are a trusted partner for commodity trading and risk management (CTRM/ETRM) consulting and technology solutions. With deep domain expertise...

  • Senior Techncal Consultant

    2 weeks ago

    Singapore R SYSTEMS (SINGAPORE) PTE LIMITED Full time

    **Responsibilities**: - Provide technical solution and support for client’s ERP frameworks - Solution Design, develop and modify the forms and reports in Syteline ERP system and standalone modules according to the business requirement - Conduct testing and liaising with team of functional, technical consultants and UAT. - To troubleshoot the potential...

  • Senior/junior Product Consultant

    4 days ago

    Singapore Akribis Systems Full time

    COMPANY DESCRIPTION DESIGNATION : Senior/Junior Product Consultant RESPONSIBILITIES - Provide recommendation and consultation to Akribis sales team and customers for Akribis’ core products, including motors, controllers and drives, encoders and sensors, modules and stages, vision systems, etc. - Conduct evaluation and proof of concept for customers,...

  • Senior Solution Consultant

    4 days ago

    Singapore emarsys eMarketing Systems Full time

    The Senior Solution Consultant will ensure that prospects and clients are matched with tailored solutions to fit their business and technical requirements that will ensure solid integration with Emarsys acting as the conduit between business and technology. Working collaboratively with Emarsys’ Sales, Client Success & Technical departments, the Senior...

  • Consultant / Senior Consultant

    5 days ago

    Singapore NNIT Full time

    Join to apply for the Consultant / Senior Consultant role at NNIT 1 week ago Be among the first 25 applicants Join to apply for the Consultant / Senior Consultant role at NNIT Get AI-powered advice on this job and more exclusive features. Lead automation engineers team to perform project activities such as Batch Design, implementation and testing Work in...

  • Sr. Technical Consultant

    14 hours ago

    Singapore DT Systems Full time

    Overview DT Systems is a pure-play ServiceNow partner in Southeast Asia with a sole focus on delivering maximum value capture for our enterprise customers. Our certified ServiceNow architects, developers, consultants, and project managers deliver innovative frictionless solutions that enhance the ServiceNow experience. The Role The role of a ServiceNow...

  • Consultant / Senior Consultant

    1 week ago

    Singapore NNIT Full time

    Join to apply for the Consultant / Senior Consultant role at NNIT 1 week ago Be among the first 25 applicants Join to apply for the Consultant / Senior Consultant role at NNIT Get AI-powered advice on this job and more exclusive features. Lead automation engineers team to perform project activities such as Batch Design, implementation and testing ...

  • Consultant / Senior Consultant

    6 days ago

    Singapore NNIT Full time

    Join to apply for the Consultant / Senior Consultant role at NNIT 1 day ago Be among the first 25 applicants Join to apply for the Consultant / Senior Consultant role at NNIT Get AI-powered advice on this job and more exclusive features. Lead automation engineers team to perform project activities such as Batch Design, implementation and testing Work in...

  • Senior Consultant

    2 weeks ago

    Singapore FactSet Research Systems Full time

    Role/Department Description: - Job Description Summary- Managing and partaking in client projects such as roll outs, migrations and implementations - Mentoring and coaching junior consultants them and aid in their developmentSenior Consultant - FactSet Location: Singapore Our clients are top financial professionals, working at some of the largest...