Centre Head

Roles & Responsibilities

PlayFACTO @ Bukit Timah is looking for an experienced Centre Head / Student Care Principal who is equipped with the skills for operational excellence and passionate about the success of our students.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Centre Manager with PlayFACTO, you will ensure that the daily operations of the centre run smoothly in order to facilitate the best possible student care experience possible for our students and their parents. Through timely admin, problem solving, and good lines of communication, you will lead our teaching team in their daily application of PlayFACTO's positive education framework and help ensure the healthy functioning of the centre across all fronts.

If you are an experienced looking for a fun and engaging environment where you can help your teachers and students achieve their goals, then we would like to hear from you

Roles and Responsibility (Centre Head)

• General operation and administration of the Student Care on a daily basis.
• Manage parent inquires, call new parents to provide information, and set appointments for centre tours daily.
• Guide, support, and assist the teaching team as they work towards the betterment of their pupils.
• Always ensure the safety and wellbeing of our students.
• Regular liaise with parents and guardians regarding children's progress, behaviour, billing, logistics, and administrative matters.
• Help to manage and organize bus routes, pickups/drop-offs offered by both Playfacto and those of the local schools attended by our students.
• Providing tours to new parents who are exploring Playfacto as a student care of choice.
• Manage the collection of processing of new sales leads.
• Complete both physical and online registrations of new parents when enrolling with the school and input all data into the schools CRM for processing.
• All other administrative work (sales, collection of fees, and collection of forms, maintenance of records) and ensuring general upkeep of centre premises.
• Manage communication lines between the school and it's clients to ensure all needs of the students/parents are managed.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements (Centre Head):

• Minimum 2 years of experience in operations of an education/student care/classroom-based learning centre.
• Preference given to candidates with relevant Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Education/Teaching/Training/Business Administration
• Proficiency in Microsoft Office Suite and an ability to quickly learn and operate new software/CRMs/administrative/productivity suites.
• Excellent communication skills, both oral and written.
• Strong interpersonal and leadership skills.
• Possess a diligent work ethic and professional integrity with mindfulness that our success is based on the happiness, progress, and wellbeing of the students we serve.
• Exhibit a positive attitude when faced with challenges and keep a problem-solving mentality at the ready.
• Possess a passion for working with children and facilitating Parent/Centre/Student/Teacher relationships in order to better meet the needs of our students.
• Experience manaing education sales processes is preferred.
• Highly organized and detail oriented.

Benefits (Centre Head):

• Competitive salary commensurate to experience and expertise.
• Full operational training provided.
• Yearly internal professional development courses and opportunities for external professional development.
• A happy and positive work environment

Does PlayFACTO @ Bukit Timah sound like a good fit for you? Please send your resume via WhatsApp to 9838-8038 or btimah@playfactoschool.com.sg

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Singaporean or Singapore PR only. Please note that only short-listed candidates will be notified for interview.

Tell employers what skills you have

CRM
Excellent Communication Skills
Management Skills
Sales
Microsoft Office
Microsoft Excel
Operational Excellence
Teaching
Administrative Work
Mindfulness
Interpersonal Skills
Problem Solving
Administration
Procurement
Accounting
Pastoral Care
Wellbeing
Team Player
Performance Management
Working with Children

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