Retail Sales Associate

4 weeks ago

Singapore CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. Full time
Roles & Responsibilities

We are looking for Retail Sales professionals to assist customers at our retail store. In this role, the Retail Sales Associate will guide customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the sales associate will help strengthen our customer relationships and convert new patrons into repeat shoppers.

The ideal candidate for this role will have a knack for engaging customers and resolving their concerns. The retail sales associate should be passionate about people. To be successful in this role, you should be well-spoken and able to use every conceivable opportunity to cross-sell and up-sell.

Objectives of this role:

  • Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty
  • Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
  • Inform patrons about product features and benefits, offering opinions and recommendations when appropriate
  • Maintain a tidy shopping environment and welcoming atmosphere
  • Represent the company with professionalism and enthusiasm
  • Treat all customers with respect and courtesy

Responsibilities:

  • Greet customers as they enter the store
  • Answer customer questions and assist with requests
  • Execute purchases and returns at the cash register while checking for accuracy
  • Cross and up-selling
  • Restock and organize merchandise on the sales floor
  • Resolve customer complaints and issues in a timely and professional manner

Requirements:

  • Excellent verbal communication skills
  • Competent math skills, including an ability to make change accurately
  • Ability to work effectively in a fast-paced environment
  • Confident, assertive with a honest approach to communication.
  • Outstanding improvisation, negotiation, and persuasion abilities.
  • Prior experience as a sales consultant or equivalent

Only shortlisted candidates will be contacted for interview. Please indicate your expected salary in your application.

Tell employers what skills you have

Product Knowledge
Negotiation
Upselling
Assertive
Aftersales
Visual Merchandising
Customer Experience
Housekeeping
Inventory
Customer Relationships
Retail Sales
Selling
Improvisation
Cashiering
Customer Service

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