Part-Time Customer Service Officer

4 weeks ago

Singapore EQUE PTE. LTD. Part time
Roles & Responsibilities

Working location: Work from home

Industry: Staffing and Recruiting

Working hours: 4pm to 7pm (Monday to Sunday)

Salary: $8 to $10 per hour

About Us:

At EQUE, we specialize in connecting job seekers with their ideal career opportunities. As a trusted name in the recruitment industry, we are committed to delivering a positive experience for both candidates and clients.

Role Overview:

We are looking for a reliable and people-oriented Part-Time Customer Service Officer to support candidate enquiries and ensure a smooth communication process. This role is ideal for someone with strong interpersonal skills, a professional attitude, and a passion for helping others.

Key Responsibilities:

  • Respond to Candidate Enquiries: Handle incoming queries via WhatsApp, email, or phone in a timely and friendly manner
  • Support Interview Coordination: Assist with scheduling, reminders, and follow-ups to ensure a smooth candidate experience
  • Maintain Communication Records: Update internal systems with accurate and clear communication logs
  • Assist in Feedback Collection: Help gather post-interview or onboarding feedback from candidates and compile insights
  • Provide General Administrative Support: Aid the team with ad-hoc tasks related to customer communication and data entry
  • Uphold Service Standards: Represent the company professionally and maintain a high standard of customer engagement

Requirements:

  • Prior experience in customer service or administrative support preferred
  • Strong communication skills in both written and spoken English
  • Friendly, patient, and approachable personality
  • Able to multitask and manage queries independently
  • Comfortable using WhatsApp, Google Workspace, or CRM tools
  • Able to commit to part-time hours (flexible schedule, including weekend support if needed)

What We Offer:

  • A collaborative and supportive team environment
  • Exposure to the recruitment industry and career development opportunities
  • Meaningful work in improving the candidate experience

How to Apply:

If you enjoy helping others and thrive in a customer-facing role, we'd love to hear from you. Apply now and be part of a team that puts people first

Tell employers what skills you have

CRM
Able To Multitask
Customerfacing
Customer Engagement
Career Development
Data Entry
Approachable
Communication Skills
Administrative Support
Customer Communication
Scheduling
Customer Service Experience

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