Associate Director, Priority Banking Segment
2 weeks ago
- To support the Head, Affluent Segment Proposition informulation of country strategies, execution and delivery ofAffluent clients CVP, achieving and maintaining the Bank'sBest-In-Class position amongst Affluent Segments, and directingbusiness development with a "clients first" lens.
- Role entails taking ownership to drive initiatives tosupport the Affluent Clients CVP.
- Contributeto planning and launching proposition initiatives and implementingbusiness strategies of Affluent Segment in alignment with Groupdirectives to achieve business targets
- Liaisewith key stakeholders across products, channels, marketing andothers on supporting the execution of our propositioninitiatives
- Review and formulate the countryCVP strategies based on key customer insights and markettrends
- Develop analysis on our Affluentclienteles and provide insights on our initiatives' performance,utilize insights to enhance the existing offerings and to achievebusiness objectives on proposition differentiation, customer usageandsatisfaction
Strategy
- Provide thought leadership on Affluent ClientsCVP
- Drive Affluent Clients initiatives to acquire newAffluent Clients, and increasing revenue and client stickinessthrough effective crosssell
- To improve on existing processes for Affluentclients
- To exemplifythe bank's valuedbehaviours
- Display exemplary conduct and live by the Group's Valuesand Code of Conduct.
- Take personalresponsibility for embedding the highest standards of ethics,including regulatory and business conduct, across StandardChartered Bank. This includes understanding and ensuring compliancewith, in letter and spirit, all applicable laws, regulations,guidelines and the Group Code of Conduct.
- Leadto achieve the outcomes set out in the Bank's ConductPrinciples
- Effectively and collaborativelyidentify, escalate, mitigate and resolve risk, conduct andcompliancematters.
- 5 years ofexperience in Priority Banking Segment
- Qualification: Graduate
- Effectivecommunication
- Business Acumen
- Industryknowledge
- Planning: Tactical,Strategic
- Strategic sourcing
- Customer experience management
- Understanding customerneeds
We're an internationalbank, nimble enough to act, big enough for impact. For more than170 years, we've worked to make a positive difference for ourclients, communities, and each other. We question the status quo,love a challenge and enjoy finding new opportunities to grow and dobetter than before. If you're looking for a career with purpose andyou want to work for a bank making a difference, we want to hearfrom you. You can count on us to celebrate your unique talents andwe can't wait to see the talents you can bringus.
Our purpose, to drive commerce andprosperity through our unique diversity, together with our brandpromise, to be here for good are achieved by how we each live ourvalued behaviours. When you work with us, you'll see how we valuedifference and advocate inclusion.
Togetherwe:
- Do the rightthing and are assertive, challenge one another, andlive with integrity, while putting the client at the heart of whatwe do
- Neversettle, continuously striving to improve andinnovate, keeping things simple and learning from doing well, andnot so well
- Are bettertogether, we can be ourselves, be inclusive, seemore good in others, and work collectively to build for the longterm
In line withour Fair Pay Charter, we offer a competitive salaryand benefits to support your mental, physical, financial and socialwellbeing.
- Core bankfunding for retirement savings, medical and lifeinsurance, with flexible and voluntary benefitsavailable in some locations.
- Time-off including annualleave, parental/maternity (20 weeks), sabbatical (12 monthsmaximum) and volunteering leave (3 days), along with minimum globalstandards for annual and public holiday, which is combined to 30days minimum.
- Flexibleworking options based around home and officelocations, with flexible working patterns.
- Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform,development courses for resilience and other human skills, globalEmployee Assistance Programme, sick leave, mental healthfirst-aiders and all sorts of self-help toolkits
- A continuous learningculture to support your growth, with opportunitiesto reskill and upskill and access to physical, virtual and digitallearning.
- Being part of aninclusive and values driven organisation, one thatembraces and celebrates our unique diversity, across our teams,business functions and geographies - everyone feels respected andcan realise their fullpotential.
Some of our roles useassessments to help us understand how suitable you are for the roleyou've applied to. If you are invited to take an assessment, thisis great news. It means your application has progressed to animportant stage of our recruitmentprocess.
Visit our careers websitewww.sc.com/careers
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