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Sample Coordinator

1 month ago

Singapore EUROFINS FOOD TESTING SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Essential Duties and Responsibilities:

  • Demonstrates and promotes the company vision
  • Regular attendance and punctuality
  • Applies GMP/GLP in all areas of responsibility, as appropriate.
  • Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
  • Position will be introduced to food, dietary supplements and micro samples for entry.
  • Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
  • Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
  • Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
  • Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.
  • Assists group with analysis of CAIRs and CAPAs as assigned.
  • Conducts all activities in a safe and efficient manner.
  • Performs other duties as assigned

Requirements:

  • A minimum of Diploma (in related science is preferred). Experience may be substituted for education.
  • Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
  • Ability to identify and communicate client's service needs.
  • Working knowledge of computers.
  • Mandatory immunizations and screening as required.
  • Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.).
  • Overtime and weekend work as required.
  • Job requires long periods of time sitting or standing at a computer.
  • Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area.
Tell employers what skills you have

Customer Service Skills
NIMS
Microsoft Office
Microsoft Excel
Problem Solving
Attention to Detail
Communication Skills
Team Player
Customer Service
Laboratory