Senior/Systems Engineer

Roles & Responsibilities

Join our dynamic team at IP-TRIBE and play a pivotal role in the full lifecycle of our products and solutions – from installation and commissioning to providing round-the-clock support. As a Senior/Systems Engineer, you'll not only be a technical expert but also a mentor, helping junior engineers grow and develop.

We need a team player who can quickly grasp requirements and environments, and use their technical prowess to guide successful implementations. If you're eager to innovate, collaborate, and make a real impact, we want to hear from you

Responsibilities:

Project Delivery

• Lead the design, build, and implementation of Tier-1 turnkey projects for public sector clients.
• Install, configure, test, and commission telecommunication and IT solutions, ensuring smooth transition from project handover to operations.
• Perform OS hardening and security compliance (e.g., Center for Internet Security (CIS) benchmarks, patch management, vulnerability remediation).
• Prepare technical documentation, implementation guides, security hardening checklists and troubleshooting procedures.

Operations & Support

• Provide 24/7 technical support (on a rotational or standby basis) for mission-critical systems, ensuring minimal downtime.
• Troubleshoot and resolve complex issues across systems, networks, and firewalls.
• Conduct Vulnerability Assessment & Penetration Testing (VAPT) in line with security policies, ensuring vulnerabilities are remediated promptly.
• Collaborate with global vendors to escalate, track, and close technical issues.

Client & Vendor Engagement

• Act as a client-facing technical lead, able to understand requirements, environments, and constraints.
• Conduct technical workshops, solution briefings, and compliance reviews for stakeholders.
• Liaise with global vendors on system updates, integration, and security advisories.

Leadership & Mentorship (For Senior position)

• Provide technical guidance, coaching, and mentorship to junior engineers.
• Ensure that team members follow engineering best practices, security standards, and documentation guidelines.
• Support knowledge transfer within the team through structured learning sessions

Requirements:

Certifications

• Degree or Diploma in Engineering, Computer Science, or related discipline with specialization in Communications Engineering, Computer & Software Engineering, Cybersecurity, Artificial Intelligence, or Data Analytics.
• Professional certifications such as CCNP, RHCE, VMware VCP, CISSP, CEH, OSCP, Fortinet NSE, Palo Alto PCNSE, AWS, CKA, or 5G-related are highly desirable.

Technical Skills

• Experience in high-availability and mission-critical environments is highly desirable.

Operating Systems:

• Strong in Linux (RHEL, CentOS, Ubuntu) and Windows Server.
• Experience with CIS hardening, patching, and compliance enforcement.

Networking:

• Hands-on experience with Cisco and Dell switches (L2/L3, VLANs, routing, BGP, spanning tree).
• Solid knowledge of TCP/IP, routing, and troubleshooting.

Firewalls & Security:

• Practical experience in Fortinet, Palo Alto firewalls (VPNs, NAT, security policies, threat prevention).
• Experience conducting VAPT and remediation activities.

Compliance & Security Frameworks:

• Familiarity with IM8, ISO27001, PDPA and government security guidelines.
• Experience in audit preparation, security reviews, and compliance documentation.

Virtualisation & Cloud:

• VMware, HyperV, or OpenStack (Private Cloud / Virtualisation Platforms).
• Knowledge of containers (Docker, Kubernetes, Tanzu) and cloud (AWS, Azure) is a plus.

Databases:

• Experience with MySQL, PostgreSQL, or Oracle databases.

Soft Skills

• Strong analytical and problem-solving capabilities with a hands-on approach.
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
• Excellent presentation, documentation, and public speaking skills.
• Collaborative team player with strong interpersonal skills.
• Independent, self-motivated, and adaptable in handling fast-paced project

Others

• Willingness to provide on-call support when required.
• Ability to travel locally and overseas for projects and vendor engagements.

Tell employers what skills you have

Switches
Technical Documentation
Troubleshooting
Oracle
Azure
VMware
VCP
Telecommunication
Windows Server
Networking
CentOS
Operating Systems
Docker
Linux
Commissioning
Technical Support

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