Service Engineer

4 weeks ago

Singapore 1 SUPPLIER PTE. LTD. Full time
Roles & Responsibilities

- On-Site:

o Perform on-site troubleshooting and analyze problems (symptoms, root-causes, tests, solutions).

o Able to handle on-site jobs independently with limited assistance from technical office.

o Liaise with manufacturers in Europe to resolve clients' issue.

o Prepare on-site work, define and write site procedures.

o Write detailed and illustrated service reports after each on-site visit.

o Participate in Site Acceptance Tests with clients, partners and suppliers.

o Perform spare-parts deliveries to clients' sites.

- Office:

o Maintain Service projects documentation up-to-date, accessible and stored online.

o Receive spare-parts deliveries and check their completeness, prepare spare-parts delivery documents.

o Receive, acknowledge and clarify Spare Parts RFQs from clients.

o Request for suppliers or partners' quotations, and prepare offers for clients accordingly.

o Ensure projects follow-up by frequent communication with clients, partners and supplier (both locally and overseas).

o Perform technical on-line assistance (phone, WhatsApp & emails)

Requirements

- Egineering Degree holder from a recognised university (preferably mechanical or electrical).

- At least 5 years of relevant working experience.

- Willing to learn and take initiatives.

- Meticulous, pays attention to details.

- Willing to perform on-site troubleshooting and coordination (Tuas area), resolve customer complaints and technical issues.

- Analytical thinking.

- Good communication and reporting abilities.

- Excellent interpersonnal skills interacting with clients, partners and subcontractors.

- Proficient English language, other languages can be a plus.

- Class 3 driving licence will be an added advantage.

- References from previous employers are recommended.

Minimum Qualification

Engineering degree

Field Study

Mechanical Engineering / Electrical Engineering

Minimum Years of Experience

5

SKILLS & COMPETENCIES

- Mechanical Engineering

- Troubleshooting, technical analysis

- P&ID, hydraulic & wiring diagrams understanding

- Equipment Maintenance

- Test Equipment

- Technical Support

- Microsoft Office (Outlook, Word, Excel, PowerPoint)

- Communication, reporting

- Independence

- Analytical thinking

- Interpersonal skills

- Team player

- Responsiveness

- Adaptability

- Multi-cultural openmindedness

Tell employers what skills you have

Test Equipment
Troubleshooting
Microsoft Office
Technical Analysis
Equipment Maintenance
Adaptability
Attention to Details
Electrical Engineering
Mechanical Engineering
Technical Support

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