spa manager

2 weeks ago

Singapore HEALING SPACE PTE. LTD. Full time
Roles & Responsibilities

Roles & Responsibilities

  • Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
  • Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
  • Ensure customer satisfaction by addressing client needs and promptly resolving any issues
  • Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
  • Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
  • Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
  • Regularly evaluate service quality and client satisfaction and make necessary adjustments
  • Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
  • Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
  • Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

  • Able to work on public holiday
  • Able to work and stand for long hours
  • Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
  • Decent communication skills, both verbal and written.
  • Excellent people skills.
Tell employers what skills you have

Foot
Leadership
leadership role
Microsoft Excel
Customer Experience
Treatment
Inventory
Reflexology
Spa
Inventory Management
Compliance
Communication Skills
Deep Tissue Massage
Customer Satisfaction
Social Media Marketing
Customer Service
Scheduling

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