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Backend Customer Care Officer | Toa Payoh
1 month ago
Contract Duration: 1 year renewable
Working Location: Toa Payoh
Working hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm + Alternate Sat: 8.30am – 12.30pm / 9am – 1pm
Budget: up to $2,800 basic
Requirements:
- At least 1 year of relevant work experience in customer service
- Excellent verbal, written and interpersonal skills
- Ability to multitask, organize and prioritize work
- Ability to work independently while being a cohesive team member
Responsibilities:
- Process letters and emails correspondences to customers upon request
- Attend to incoming General Hotline calls
- Manage customer enquires via livechats
- Handle customer enquiries on payment arrangement and reconnection
- Process instalment plan and deferment of payment
If interested, please send your resume to hazel.wong@recruitfirst.com.sg
Singaporean Only. Only shortlisted candidates will be notified.
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