Patient Service Officer

4 weeks ago


Singapore PARKWAY HOSPITALS SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties.

- Attend to walk-in patients and answer phone enquiries.

- Perform chaperon activities and assist in explaining the procedures to patients.

- Support doctors in language translation when needed.

- Proper maintenance of patients’ records and keeping count of drug inventory.

- Ensure proper maintenance of clinic facility for cleanliness and positive image.

- Strict adherence to SOPs and perform routine checks/audits within the clinic.

- Responsible for daily operations matters and it includes collating & compiling patient management indicators.

- Support in the submission of medical reports and claims (TPA/CHAS/Medisave).

- Assist in coverage of other facilities when required due to lack of manpower.

- Uniform (Company polo-tee) will be provided.

- Annual Wage Supplement and Variable Bonus for eligible employees.

- Good career development (healthcare services).


Requirements:

- Minimum GCE ‘N’ Level, 'O' Level, ITE, Higher NITEC or Diploma Holders.

- No prior healthcare experience is required as training will be provided (entry-level).

- Relevant work experience as Clinic Assistant will be an added advantage.

- Basic IT knowledge and computer literacy.

- Must be service-oriented.

- Enjoy working and interacting with diverse groups of professionals/personnel.

- Ability to speak multiple languages is an added advantage.

- Comfortable with working independently or in a team.

- High adapability and good multi-tasking skill in a fast-paced environment.

- Deployment to various Parkway Shenton clinics across Singapore.

- Able to work 44 hours a week, including weekends and public holidays.




Tell employers what skills you have

Front Office
Ability to Multitask
Customer Relationship
Customer Service Oriented
Microsoft Excel
Active Team Player
Interpersonal Skills
Inventory
Healthcare
Career Development
Translation
Administration
Cashiering
Communication Skills
Microsoft Word
Customer Service
Medical Records
Appointment Scheduling
Computer Literacy

  • Singapore Thomson Medical Pte Ltd Full time

    Job Description Register patients, make appointments, collect payments and attend to patient queries (either by phone, email or walk-in). Maintain cleanliness and hygiene of counter, dispensary room, treatment zone and common areas. Dispense medicine in an accurate and timely manner, according to TCM physician’s prescription. Account for medicine...


  • Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.The successful candidate will be performing the following duties, but not limited to: Perform registration: key in patients’ data and register in the system. Generate...


  • Singapore PARKWAY HOSPITALS SINGAPORE PTE. LTD. Full time

    Patient Service Officer RoleAt Parkway Hospitals Singapore Pte. Ltd., we are seeking a skilled Patient Service Officer to join our team. As a key member of our front office staff, you will be responsible for ensuring accurate patient documentation and facilitating seamless communication between departments and patients.Responsibilities:- Maintain up-to-date...


  • Singapore Thomson Medical Pte Ltd Full time

    Job Description Register patients, make appointments, collect payments and attend to patient queries (either by phone, email or walk-in). Maintain cleanliness and hygiene of counter, dispensary room, treatment zone and common areas. Dispense medicine in an accurate and timely manner, according to TCM physician’s prescription. Account for medicine...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Provide receptionist duties at front counter Ensure accuracy of clinical data entry into computer system Able to apply basic patient care Maintain filling system, coordinate appointments and other admin duties Liaise with various insurance company and make payment arrangement Any other task as directed by the...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Facilitate communication between patients, their families, and healthcare providers regarding appointments with doctors and diagnostic services. Assist patients with registration processes, billing inquiries, and insurance claims. Verify and input patient information accurately into the clinic's system. Provide...


  • Singapore PARKWAY HOSPITALS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities would include, but not be limited to, the following: Ensure accurate documentation for patients admission Follow closely on bill size to ensure existing insurance coverage is sufficient Engage with respective departments and doctors to provide relevant information and documents Liaise with patients / payers for...


  • Singapore PARKWAY HOSPITALS SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking a Patient Service Ambassador to join our team at Parkway Hospitals Singapore Pte. Ltd.About the RoleThis is an excellent opportunity for a customer-focused individual to make a meaningful difference in the lives of patients and their families.About the JobPatient Service Ambassadors perform various customer service duties according...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job Title: Patient Service RepresentativeWe are seeking a Patient Service Representative to join our team at various locations. This is an excellent opportunity for individuals who are enthusiastic about providing top-notch customer service and ensuring positive experiences for patients.About the Role:The Patient Service Representative will be responsible...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesJob responsibilities1. To answer telephone queries2. To register for patients at the Outpatient Clinic3. To collect payment, submit & follow up claim4. To update's Patient's records and ensure they are in chronological order5. To counter check bills, generate collective invoices and follow up bad debts6. To prepare statistics7. To...


  • Singapore This Is An IT Support Group Full time

    As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients with the key aim of providing excellent patient care.MAJOR DUTIES AND RESPONSIBILITIES Assists to oversee the smooth and efficient running of the clinic counter...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Patient Services Officer to join our team at THOMSON MEDICAL PTE. LTD.This is a full-time position working on night shifts with a 4-day work week.ResponsibilitiesUpdate and maintain accurate patient registration information.Perform cash handling duties in accordance with Standard Operating Procedures, including...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job SummaryWe are seeking a highly skilled and organized Office Administrator and Patient Service Specialist to join our team at RECRUIT EXPRESS PTE LTD. As an essential member of our staff, you will be responsible for providing exceptional patient care and administrative support.About the RoleThis is a dynamic opportunity to work in a fast-paced environment...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.Key Responsibilities:...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Company OverviewSEARCH INDEX PTE. LTD. is a renowned Healthcare Organization dedicated to delivering exceptional patient care and services.Salary: SGD 3,500 - 4,200 per month (based on experience)Job Description:We are seeking an experienced Patient Service Associate to join our team in Ang Mo Kio / Toa Payoh / Woodlands region. As a key member of our...


  • Singapore Khoo Teck Puat Hospital (KTPH) Full time

     Job Role OverviewWe are seeking a motivated and caring Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Main ResponsibilitiesOur ideal candidate will be...


  • Singapore National Skin Centre Full time

    Family Group: Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer /...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    We are seeking a dedicated Patient Service Associate to join our team at Recruit Express Pte Ltd.As a Patient Service Associate, you will be responsible for assisting in the scheduling of future appointments and registration of patients. You will also provide basic medical care support to doctors and nurses as needed, and handle data entry tasks for patient...


  • Singapore TAN TOCK SENG HOSPITAL PTE LTD Full time

    Roles & ResponsibilitiesYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records...


  • Singapore ALLIED SEARCH PTE. LTD. Full time

    Office hours (5.5 days work week)Competitive remuneration + 13th month bonus + Bonuses Island-wide vacancy available As a Patient Service Associate, you will be responsible for the following duties: Support the daily operations of a specialist outpatient clinic Assist walk-in patients and handle phone inquiries Schedule appointments for patients Manage...