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Business Analyst

1 month ago

Singapore TOTAL EBIZ SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

You will be involved in a range of tasks including the following:

1. Partner with the Agency’s business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case.

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to challenges, and future design and solutions.

3. Work with fellow Client's project teams to develop user stories, functional/technical specifications and acceptance criteria.

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis.

5. Design interactive visualisation dashboards for data exploration and provide insights to Agency’s business teams.

6. Evaluate and recommend suitable technology while aligning with Client (such as cloud-based, enterprise architecture and modernization of legacy system)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment.

8. Ensure system or product readiness for smooth deployment, adoption and operations.

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the Agency’s digital transformation.


What we are looking for:

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience. Candidates with more years of experience will be considered for more senior roles.

2. Prior working experience in IT business analysis, application solutioning design and testing.

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology.

4. Strong analytical, conceptualisation and problem-solving skills.

5. Good communication skills with the ability to pitch ideas and influence.

6. A driven and motivated personality with an inquisitive mind.

7. Ability to learn and apply.


Preferred Skills:

1. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

2. Past development or consulting experience.

3. Relevant experience in one or more of the following areas -

Data manipulation using scripting languages like Python or using ETL tools Visual analytics technologies like Tableau, Power BI End-to-end analytics architecture, preferably with some working knowledge of big data stack.



Tell employers what skills you have

Tableau
Service Design
Big Data
Solutioning
User Stories
Business Analysis
Agile
Scripting
ETL
Data Governance
Agile Methodology
Python
Power BI
Visual Analytics