SAP Manager

6 days ago


Singapore ERP21 PTE LTD Full time
Roles & Responsibilities

Responsibilities

  • Discuss with clients to define clear scope, requirements and deliverables.
  • Responsible to meet contractual obligations and clients' expectations.
  • Manage projects & ensure within budget and on schedule.
  • Ensure delivery of services that meet customer satisfaction, and meet/exceed the Service Level Agreement.
  • Strategise, Plan & Implement a smooth running operation in a shared delivery organization, including streamlining business operations.
  • Organize, delegate, and leverage resources to accomplish the business objectives.
  • Coordinate and interact with different team to overachieve all delivery objectives.
  • Identify the service improvement opportunity along with cost optimization and improvement in resource productivity.
  • Build and strengthen the team's capabilities and upskilling toward latest technologies.
  • Responsible on managing resource, team retention, motivation and training.
  • Regular reporting to Management on status.

Requirements

  • Degree in Computer Science, Information Technology, Engineering, or related fields.
  • More than 10 years of relevant working experience in SAP projects.
  • Ability to communicate verbally in (and basic familiarity with written) mandarin/chinese highly desired (to liaise with offices and clients in China, Hong-Kong and Taiwan).
  • Track record or experience in consulting environment highly desired.
  • Project Management experience (preferably as Project Manager) in at least 2-3 end-to-end implementation cycles in mid-to-large scale projects highly desired.
  • Good cross-functional experience.
  • Excellent understanding of SAP modules and their integration points.
  • Good communication(written and oral), presentation and interpersonal skills.
  • Ability to interact with clients' management of all levels.
  • Strong analytical, problem solving & organizational abilities.
  • Possess a flexible & detail-oriented attitude.
  • Ability to travel to clients' locations (out of Singapore) when required.
  • Ability to work under pressure.
Tell employers what skills you have

Streamlining
Interpersonal Skills
delivery of services
Information Technology
Service Level
SAP
Project Management
Analytical Problem Solving
Customer Satisfaction
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