Lead Engineer

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time
Roles & Responsibilities

Job Description

  • Implement and maintain VMware virtualised environment including Hypervisors, Clusters, Networking, Datastore vSAN, Horizon, vSphere, vRA, vRO etc.
  • Design and implement solutions using Citrix XenApp, Citrix Virtual Apps, and VMware Horizon.
  • Automate routine operational tasks and develop dashboards for data visualisation.
  • Work with stakeholders to develop automations and integrations for the logging platform.
  • Migrate complex on-premises workloads to cloud providers with minimal downtime.
  • Provide L3 support to end-users for upgrades and migrations.
  • Troubleshoot VMware and Microsoft technologies using tools like Systrack, Splunk, and process monitors.
  • Manage incidents, involving multiple technologies, requiring collaboration across teams.
  • Utilise ticketing systems (BMC Remedy) and maintain incident/change management processes.
  • Possess strong communication skills for presenting to both technical and non-technical audiences.

Job Requirements

  • Advance knowledge on Microsoft Excel, formula, pivot, and data collation.
  • Advance scripting knowledge for inventory, reporting, log collection, remote debugging, and troubleshooting. PowerShell, PowerCLI, python, etc.
  • Expertise in migrating complex on-premises to cloud providers with minimal business downtime.
  • Knowledge of ITSM, the BMC Remedy ticketing system, and IBM Tivoli.
  • Knowledge of Splunk monitoring and reporting.
  • Scripting knowledge to query splunk, tanium, and SQL database.
  • Site design and automation on SharePoint, Tableau.
  • Knowledge of VMware modules to query and extract data from VMware eSXI, horizon connection server, vROPS.
  • VMware Products, VDI, Horizon view client/Agent – Vmware. Hypervisors, Clusters, Networking, Horizon connection server, vSphere, vRA, vRO.
  • Deep knowledge of tools for troubleshooting VMware and Microsoft technologies Systrack, Splunk, process mon, trace log collection, and dump log analysis.
  • Sound knowledge of the incident management process for large-scale organisation requiring multiple team engagement.
  • Experience in supporting end users in L3 capacity– Upgrade, Migration projects.
  • Customer-facing experience as a technical operations specialist, with strong oral and written communication skills, presenting to both large and small audiences.
  • Ability to handle incident and run triage involving multiple technologies. Virtualisation, OS, real-time communication, collaboration, Managed print services, and Mobility.
  • Certified Kubernetes Administrator
  • AWS Certified

Tell employers what skills you have

Microsoft Technologies
Vmware Esxi
vSphere
Technical Operations
Citrix
Powershell
BMC Remedy
SQL
Python
XenApp
Virtualisation
VDI
Incident Management
Data Visualisation

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