Senior Product Manager, Open Government Products

2 months ago

Singapore GOVERNMENT TECHNOLOGY AGENCY Full time
Roles & Responsibilities

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.


Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

  • Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
  • Data.gov.sg – Open data repository with real-time APIs
  • Parking.sg – Pay for parking and extend your time-slot in seconds
  • FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
  • Isomer – Static government websites at a fraction (10%) of the cost
  • RedeemSG - Create, send, and track redemptions of digital vouchers easily
  • PaySG - Enable digital paymets for government services, initially used for payments for Covid-19 swab test and stay-home-notices for incoming travellers
What does a Senior Product Manager do?

As a Senior Product Manager, you will:

  • be a tech entrepreneur for public good; identify areas where tech could have a huge impact, build prototypes to find product-market fit, and get the right stakeholders on board
  • leverage your stakeholders and team mates' knowledge of user needs, technical possibilities, and design goals to deliver strong products
  • dream big, develop far-reaching visions for your product space, and relentlessly execute until you get there
  • work on meaningful projects that solve important problems in society (e.g., transportation, education, healthcare); the public sector is full of opportunities where even the simplest software can have a big impact on people’s lives
What is it like working here?
  • Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
  • Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
  • Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
  • Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

Tell employers what skills you have

Coaching
Interpersonal Skills
Recruiting
Software Engineering
Strategy
Entrepreneurship
Product Management
Rapid Prototyping
Resourcing
Product Development
Stakeholder Management
Agile Development

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