CCNA Certified Field Engineer
2 weeks ago
As part of our growth in Singapore, TRT Solutions is recruiting Singaporeans only to be trained to become vendor certified Optic Field Engineers.
- Successful candidates will be trained to obtain Nokia / Cisco/ Juniper as optic technicians with skills in installation, troubleshooting, and confident decision-making.
- Certifications to be obtained after the training: • CFOT, CPCT (Certified Premises Cabling Technician), CFOS (Certified Optics Specialist), and other options tailored to specific fields.
Role Overview:
• Provide technical support for IP product suites and related Network Management Systems, ensuring customer satisfaction.
• Gain understanding of customer network architecture and prioritize issues for resolution.
• Serve as point of contact with internal and external support teams, leading restoration efforts and providing regular updates.
• Attend meetings to address escalated technical issues and track them to closure.
• Manage end-to-end outage restoration and coordinate with Level 2/3/4 teams.
• Build strong partnerships with customers and communicate effectively in both written and verbal formats.
• Function effectively in ambiguous circumstances.
On-site training, recognized certifications, Government project work
Tell employers what skills you have
Network Management
Preventive Maintenance
Troubleshooting
Construction
Hardware
CCNA
Recruiting
Electrical
Network Architecture
IP
Networking
Juniper
Optics
Customer Satisfaction
Cabling
Commissioning
Technical Support
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