ERP Analyst

3 weeks ago


Singapore SATO GLOBAL BUSINESS SERVICES PTE. LTD. Full time
Roles & Responsibilities

The incumbent will be responsible for the successful implementation, support, and maintenance of our Oracle ERP system and other business applications. In addition, he / she will play a key role in ensuring our systems align with the organization's process standardization, corporate policies, and compliance regulations.


Accountabilities & tasks:


System Analysis:

  • Analyse and evaluate existing and proposed systems for technical and business suitability.
  • Conduct business process walkthroughs and gather requirements.
  • Develop solutions to address system issues and problems.
  • Collaborate with internal and external teams to resolve complex technical challenges.

System Implementation:

  • Design and configure systems to meet business needs.
  • Perform comprehensive testing to ensure system functionality and stability.
  • Lead the implementation process for assigned modules, ensuring a successful rollout.
  • Develop and maintain standard operating procedures and user documentation.

System Support:

  • Provide first-tier support to users, troubleshooting and resolving application issues.
  • Deliver training programs to educate users on system functionalities and best practices.
  • Work with user departments to understand their needs and ensure optimal system performance.
  • Manage projects and vendors for small-medium complexity initiatives.

Job Requirements:

  • Degree in Information Technology (Information Systems) or equivalent.
  • Candidates must possess at least 3 years of experience in Oracle eBusiness Suite R12 ERP functional knowledge.
  • Knowledge in Oracle Field Service and Oracle Service Contracts modules are highly advantages.
  • Good Inter-personal communication skill.

Tell employers what skills you have

Field Service
System Implementation
Troubleshooting
Microsoft Office
Oracle ERP
Oracle
ERP
Rollout
Information Technology
Compliance
Team Player
Business Process
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