Service Analyst

Roles & ResponsibilitiesThe Service Request Analyst is responsible for processing and managing IT service requests in line with organizational policies and SLAs. This role involves logging, tracking, and coordinating service requests while ensuring timely fulfillment. The analyst works closely with IT teams, end users, and vendors to support smooth...

Roles & ResponsibilitiesThe Service Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.a) Provide applications troubleshooting and on-site support.b) Log, escalate and follow through with issues.c) Simulate user problems to resolve...

About the TeamOur Service and Moderation Team is a global organization responsible for ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. As a Global Business Analyst, you will be working closely with cross-functional teams...

Roles & ResponsibilitiesJob Description: Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues...

Roles & ResponsibilitiesJob Description:Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues...

Roles & ResponsibilitiesKPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management,...

Roles & ResponsibilitiesJD for Service deskJob Description:We are looking for a dedicated and proactive IT Support Technician to join as IT Service Desk Analyst. This role requires rotational 16 * 5 support operations with Work from Office and candidate will be the first point of contact for end-users issues.candidate will be responsible for diagnosing,...

At Tik Tok, we are committed to creating a safe and empowering online community. As a Business Analyst on our AI Data Service and Operations team, you will play a crucial role in ensuring the integrity of our data.The AI Data Service and Operations team is responsible for providing safety and non-safety data annotation services and search operation services...

Roles & ResponsibilitiesJD for Service deskJob Description:We are looking for a dedicated and proactive IT Support Technician to join as IT Service Desk Analyst. This role requires rotational 16 * 5 support operations with Work from Office and candidate will be the first point of contact for end-users issues.candidate will be responsible for diagnosing,...

Roles & ResponsibilitiesWe are seeking an Analyst within our Wealth Management business. Below are the responsibilities:- To shadow Senior relationship managers and assist them in managing their clients- Monitor and review client portfolios and create process and templates which allows for ease of monitoring- Use technology to improve efficiencies in all...

Roles & ResponsibilitiesWe are seeking an Analyst within our Wealth Management business. Below are the responsibilities:- To shadow Senior relationship managers and assist them in managing their clients- Monitor and review client portfolios and create process and templates which allows for ease of monitoring- Use technology to improve efficiencies in all...

Roles & ResponsibilitiesASTEK has been providing IT and Engineering solutions for some of the world's largest industrial and services groups for more than 36 years with 10,000 passionate experts in 22 countries throughout Europe, APAC, Middle East and the AmericasCurrently, we are looking for Senior Analyst which would be based in Singapore.Job Description...

Roles & ResponsibilitiesA leading bank in Singapore is seeking a skilled Business Analyst to join their dynamic team:Business Analyst - BankingKey ResponsibilitiesTake a crucial role in various projects, including strategic change management, new business and product initiatives, and process re-engineering. Responsibilities will encompass business systems...

Roles & Responsibilitiesd²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.Based in Singapore, France, Switzerland...

Roles & ResponsibilitiesBusiness Analyst/ Senior Business AnalystDescription5-7 yrs experience required. It is a data analyst role and requires insurance knowledge (Life domain)We are currently seeking a high calibre professional to join our team as a Business Analyst/ Senior Business Analyst.Principal ResponsibilitiesACE is responsible for providing...

Roles & ResponsibilitiesBusiness Analyst/ Senior Business AnalystDescription5-7 yrs experience required. It is a data analyst role and requires insurance knowledge (Life domain)We are currently seeking a high calibre professional to join our team as a Business Analyst/ Senior Business Analyst.Principal ResponsibilitiesACE is responsible for providing...

Roles & ResponsibilitiesBusiness Analyst - 2 Years Contract - SingaporeWe are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.What's in it for you:Advanced technologies and Enterprise level projects Excellent Career Progression Opportunities awaits Built-from-Scratch environment In-house applicationsDay-to-Day...

Roles & ResponsibilitiesASTEK has been providing IT and Engineering solutions for some of the world's largest industrial and services groups for more than 36 years with 10,000 passionate experts in 22 countries throughout Europe, APAC, Middle East and the AmericasCurrently, we are looking for Senior Business Analyst which would be based in Singapore.Job...

Roles & ResponsibilitiesRole: The main function of a IT Support Analyst is to provide technical assistance to computer system users. A typical technical IT Support Analyst is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries...

Roles & ResponsibilitiesJob Description:Our client is a a leading retail bank and they are seeking a highly analytical and detail-oriented Business Analyst to support strategic initiatives and process enhancements. The successful candidate will work closely with stakeholders to analyze business needs, identify opportunities for improvement, and ensure the...