Junior Application Consultant

Found in: Talent SG 2A C2 - 3 weeks ago


Singapore HORIZON SOFTWARE PTE. LTD. Full time
Roles & Responsibilities

Job Description (JD) - Junior Application Consultant

Position: Junior Application Consultant
Experience: 2-5 years

Responsibilities:

  1. System Implementation and Integration:Collaborate with clients to understand their business processes and requirements.
    Assist in the implementation and integration of software applications, ensuring seamless adoption.
  2. Client Support:Provide frontline support to clients, addressing queries, issues, and enhancement requests promptly.
    Conduct troubleshooting and root cause analysis to resolve application-related problems.
  3. Training and Documentation:Conduct training sessions for end-users on application functionalities and best practices.
    Develop and maintain comprehensive documentation for applications, processes, and user guides.
  4. Configuration and Customization:Configure and customize applications based on client needs, ensuring optimal system performance.
    Work closely with the development team to implement necessary changes and updates.
  5. Quality Assurance:Conduct thorough testing of applications to ensure functionality, usability, and adherence to client requirements.
    Collaborate with the Quality Assurance team to identify and address software defects.
  6. Client Relationship Management:Build and maintain strong relationships with clients, understanding their evolving needs.
    Gather client feedback and communicate insights to the development team for continuous improvement.
  7. Project Management:Assist in project planning, tracking, and coordination to ensure timely and successful project delivery.
    Collaborate with cross-functional teams to meet project milestones and deadlines.
  8. Continuous Learning:Stay updated on industry trends, emerging technologies, and best practices.
    Proactively seek opportunities for professional development and training.

Qualifications:

  1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
  2. 2-5 years of experience in application consulting or a similar role.
  3. Strong understanding of software development lifecycle and application deployment processes.
  4. Proficient in configuring and customizing applications, with a focus on user requirements.
  5. Excellent problem-solving skills and the ability to analyze complex technical issues.
  6. Effective communication skills with the ability to convey technical concepts to non-technical stakeholders.
  7. Experience in client-facing roles and a customer-centric mindset.
  8. Knowledge of project management methodologies and tools.
  9. Familiarity with relevant technologies and programming languages is a plus.

Tell employers what skills you have

Negotiation
System Implementation
Usability
Troubleshooting
Quality Assurance
Healthcare
Root Cause Analysis
Information Technology
Project Planning
Project Management
Architecture Design
Consulting
Java
Project Delivery
Software Development

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