Digital Solution Engineer/ Architect

2 weeks ago

Singapore JOHNSON CONTROLS (S) PTE. LTD. Full time
Roles & Responsibilities

What you will do:
As Digital Solution Engineer/ Architect, you will be taking lead on application of digital software to our customer requirements and supporting digital sales specialists to sell the deals with include:

Client Engagement:

  • Engage with prospective and existing clients to understand their business objectives, challenges, and technical requirements.
  • Conduct discovery sessions to gather detailed information on customer needs, pain points, and success criteria.
  • Develop and manage customer technical relationships, identify and expand digital opportunities.

Solution Design & Architecture:

  • Develop customized digital solutions that align with client requirements, leveraging Johnson Controls’ digital OpenBlue portfolio, including IoT, AI, and data analytics platforms.
  • Create and present high-level architectural solutions that address client needs, ensuring scalability, flexibility, and efficiency.

Technical Support to Sales:

o Qualify opportunities in terms of customer technical requirements and contribute to the Go/No-Go recommendations.

  • Collaborate closely with the sales team to provide technical expertise throughout the sales cycle.
  • Assist in the preparation of proposals, RFP responses, and presentations, ensuring they are technically accurate and compelling.
  • Act as a technical advisor and thought leader to clients during meetings, workshops, and demonstrations.

Internal & External Digital Advocate:

o Enable the branch eco-system on technical aspect of the OpenBlue Solutions.

o Identify & train external partners to expand JCI digital solution business market reach


Product Demonstrations

  • Deliver compelling product demonstrations that highlight the value and capabilities of Johnson Controls’ digital solutions.
  • Tailor demonstrations to specific client needs, showcasing how our solutions can address their unique challenges

Solution Validation & Product Roadmap:

  • Work with internal product teams to validate and optimize solutions for client-specific implementations.
  • Provide feedback to product development teams on client requirements and market trends to inform future product enhancements.

Post Sales Activities:

  • Support delivery readiness and gathering required documents including Scoping documents, IT approval, technical support during implementation
  • Support Customer Kick-off meetings.

Documentation & Training:

  • Develop and maintain technical documentation, including solution architectures, integration plans, and client-specific configurations.
  • Provide training to sales teams and partners on new digital solutions and architectural best practices.

Industry Knowledge & Trends:

  • Stay informed about the latest trends in digital solutions, smart building technologies, and industry-specific regulations.
  • Share insights and best practices with clients and internal teams to drive innovation and competitive advantage.

How you will do it:

Technical Skills:

  • Strong understanding of digital solutions, including IoT platforms, AI, data analytics, cloud computing, OT Cyber security and smart building technologies.
  • Good understanding of building protocols like BACnet, Modbus, OPC, MQTT and other BAS protocols
  • Proficiency in architectural frameworks, integration methodologies, and solution design best practices.
  • Experience with relevant software and SaaS application in built or industrial environment.

Soft Skills:

  • Commercial acumen
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work collaboratively in a cross-functional team environment

What we look for:

  • Bachelor’s degree in computer science, Engineering, Information Technology, electronics, instrumentation, communication or a related field. A master’s degree is a plus
  • Relevant certifications in cloud architecture, IoT, networking, cyber security or other digital technologies are a plus
  • At least 6-7 years of experience in built or industrial environment.
  • Minimum of 5 years of experience in a solution architect or presales role, preferably within the digital solutions, IoT, or smart building technology sectors.
  • Minimum 3 years of experience in designing or delivering energy efficiency, workplace optimization, Asset Management, Facility management, HVAC optimization or digitization SaaS application in built or industrial environment.
  • Proven track record of successfully designing and presenting technical solutions that meet client needs and drive business outcomes.
  • Proficiency in APAC local language, Chinese is a plus as this position will require to liase with Chinese speaking customers.

What we offer:

  • Competitive salary in a MNC environment
  • Comprehensive benefits package
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

Tell employers what skills you have

Technical Documentation
Scalability
Cloud Computing
Architect
Architectural
Information Technology
Soft Skills
Networking
Advocate
SaaS
Presentation Skills
Product Development
Technical Support

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