E-Commerce Assistant Manager
5 days ago
Role & Responsibilities:
The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.
- Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
- Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
- Plan and execute new business ideas and strategies to increase E-commerce revenue
- Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
- Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
- Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
- Analyse sales and customer behaviour
- Conduct market research to identify trends and competitor activity
- Track and analyse sales, conversion rates, and customer acquisition
- Identify areas for improvement and recommend solutions
- Develop and maintain dashboards and reports
Requirements:
- Bachelor’s degree in Marketing, Business, or related field.
- Minimum 3 years of e-commerce experience in food and beverage or related industry.
- Candidates with prior new business development experience in the food and beverage industry will have an advantage.
- Strong knowledge of e-commerce platforms
- Proficient in Google Analytics, social media, and marketing tools.
- Excellent communication, organizational, and analytical skills.
Tell employers what skills you have
Market Research
Microsoft Office
Microsoft Excel
Analytical Skills
Social Media
Interpersonal Skills
Search Engine Marketing
Inventory Management
Customer Acquisition
E-commerce Management
New Business Development
Food & Beverage
E-commerce SEO
Google Analytics
Pricing
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